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  • English - About VSLogger Call Recording
    • Quick Guides
      • Quick Guide - Recorder system
      • Quick Guide - Backup and Archiving
      • Quick Guide - Call Recording kit installation
      • Quick Guide - Restore or Migration
      • Quick Guide - Upgrading
      • Quick Guide - User Interface
    • Adutante Server
      • General Administration
        • Guest Tab
        • Modules Tab
        • Tools Tab
        • Users Tab
      • Adutante - QC Modules
        • Evaluate Tab
        • Evaluation History Tab
        • QC Admin Module - Permissions Tab
        • QC Forms Tab
        • QC Reports Tab
        • Review Tab
      • Adutante - Recorders Modules
        • Call Center Seating Tab
        • Recorders Admin - Call Center Tab
        • Recorders Admin - Module Permissions Tab
        • Recorders Admin - Recorder Permissions Tab
        • Recorders Admin - Recorders Tab
        • Recorders Tab
        • Recordings Tab - Obsolete
      • How to Add VSLogger to Adutante
    • Tips, Best Practices, Troubleshooting
      • Authentication and Active directory Integration
      • About Screen Capture
      • Adutante vs. VSLogger
      • Frequently Asked Questions (FAQ)
      • Known Issues
      • Languages and Translations
      • SSL Certificates
      • Support plan has expired and License not activated messages
      • User Functionality Configuration Samples
      • Wireshark: How to Capture VoIP Traffic
    • VSLogger Server
      • Configure Hardware and Channels
        • Analog Channels
        • Common Parameters and VOX
        • D-Channel events
        • Digital PBX Channels
        • Passive VOIP
        • Passive VOIP Channels
        • T1, E1, ISDN PRI Channels
        • Terminating IPCAST Channels
        • Terminating IPCAST(Unicast/Multcast) HW
        • Terminating VOIP Channels
        • Terminating VOIP HW
        • VOIP Trunk Channels
        • Verification Channels
        • Virtual HW and Channels / Recordings Replication
      • VSLogger Monitor UI
        • VSLogger Monitor - Setup Tab
          • Desktop Assistant (DTA) Administration
          • Storage and Archives section
          • System/License Activation section
        • Dashboard Tab
        • Links Tab
        • Live Monitoring Tab
        • Recorder Reports Tab
        • Search and Playback Tab 4.7.1
        • Search and Playback Tab 4.7.2+
      • General Configuration
        • Adutante Registration
        • Alarms Configuration, rev. 4.9.1 and earlier
        • Alarms Configuration, rev. 4.9.2 and after
        • Connection Service / Netserver
        • Licensing Configuration
        • Logs Configuration
        • Recording Filters
        • SMDR Configuration
        • SMTP Settings
        • Storage and Archives
        • T1 E1 Signaling Schemes
        • Vaults and Encryption
      • VSLogger API
        • VSLogger Call Recording Engine
        • VSLogger HTML API
      • VSLogger CLI Tool Overview
        • DB Maintenance Utilities
        • File converter
      • Avaya TSAPI DMCC recording
      • Cisco BIB /JTAPI Configuration
      • Cisco BIB SIP/TLS SIP trunk configuration
      • Desktop Assistant
      • Hardware Drivers
      • Microsoft Teams Recording
      • Mitel SRC (Secure Recording Connector)/ Mitel OIG CTI Configuration
      • Voice Analytics features and providers
    • Supported Providers and PBX/Phone Models
  • Français (French) - A propos de VSLogger
    • Adutante Server
      • Adutante - Modules généraux
        • Administration Générale – L’Onglet Hôtes
        • Administration Générale – L’Onglet Modules
        • Administration Générale – L’Onglet Outils
        • Administration Générale – L’Onglet Utilisateurs
      • Adutante - Modules QC
        • Administration QC – L’Onglet Module des Autorisations
        • Les Formulaires QC
        • L’Anglet Examen
        • L’Onglet d’Evaluation QC
        • L’anglet Rapports
        • L’historique de l’évaluation
      • Adutante - Enregistreurs Modules
        • Admin. Enregistreurs | L’Onglet Enregistreurs
        • Admin. Enregistreurs | L’Onglet du Centre d’Appels
        • Admin. Enregistreurs | Onglet Autorisations Enregistreur
        • Admin. Enregistreurs | Onglet des Autorisations Module
        • L’Onglet des Enregistrements - Obsolète
        • L’Onglet des Enregistreurs
        • L’onglet Siège
      • Comment ajouter ou supprimer un Enregistreur
    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
        • À propos du convertisseur de fichiers
      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
      • Configuration du lien JTAPI
      • L’Assistant de Bureau
    • FAQ, meilleures pratiques, astuces, dépannage
      • A propos de la capture d'écran
      • Les Langues et Les Traductions
      • Les certificats SSL
      • Récapitulation de la différence entre Adultante et VSLogger
      • Utilisateur exemples de configuration de la fonctionnalité
    • Démarrage rapide - Kit de enregistrement
    • Démarrage rapide - Mise à niveau
    • Démarrage rapide - Système enregistreur
    • PBX et modèles de téléphone pris en charge par les enregistreurs d'appels Versadial
  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
      • Adutante - Módulos generales
        • Administración General | Pestaña de Módulos
        • Pestaña de Herramientas
        • Pestaña de Invitado
        • Pestaña de Usuarios
      • Adutante - Módulos CC (control de calidad)
        • Formularios de Control de Calidad
        • Historial de Evaluación
        • Pestaña de Evaluación de Control de Calidad
        • Pestaña de Informes
        • Pestaña de Revisión
        • QC Admin | Pestaña de Permisos de Módulo
      • Adutante - Módulos de Grabadores
        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
        • Admin. de Grabadores | Pestaña de Grabadores
        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
        • Mr.
        • Pestaña de Grabaciones
        • Pestaña de Grabadores
      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
    • VSLogger Server
      • Acerca de la herramienta CLI de VSLogger
        • Acerca de las Utilidades de Mantenimiento de Base de Datos
        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء

VSLogger Recordings - Storage

Manage recorder storage as well as available network and archiving storage.

 Gallery: Administration Setup - Storage

Main Set

The Main Set is where initial copies of the recordings are stored. If there are multiple drives in the set, they are all shown here. The one currently in use is labeled (Current). When a drive is filled, the recorder switches to the next drive in the set. If all drives in the set are full and the system is configured to delete when full, the oldest folder in the set is deleted.

Net Set

The Net Set is a collection of network attached drives where extra copies of the recordings can be stored. This is an optional feature for users who want to have more recording storage online than available in the recorder itself.

Archiving

The Archives Set is a collection of removable drives. VSLogger allows to archive recordings to removable drive(s), store archived recordings information in separate online DB for search purposes, while taking archive drive off-line for prolonged storage.  

Archiving can be scheduled in three different modes (see. archiving configuration with CLI):

  • Continuous - individual recording is archived right after it is completed. No Archive Jobs are created and No Archive Jobs List displayed.
  • Daily - archiving job scheduled automatically for one day period.   Archive Jobs List displayed and allows to create Manual (on Demand) archive jobs in addition to automatically created jobs.
  • Manual - Archive Jobs List displayed and allows to create Manual (on Demand) archive jobs (picture above shows archiving view in Manual Archiving mode)

 

Common Archiving Disk Set and Archive Job Operations

Detect completed archives and replace media

  • Note: Completed archives drive letters. Completed archives will have RED progress bars and storage used 100%
  • Disable archiving process. Press Off button on Archives DiskSet panel. See picture above. Disk progress bars disappear. Button will toggle to On.
  • Replace completed archives media. Format, if needed.
  • Press On button on Archives DiskSet panel. Archiving will reinitialize. 

Archiving Job Operations

Gallery: Administration Setup - New Archiving Job

Close current  disk 

This operation completes archive media in the current disk,  closes DB and prepares file for offsite storage. Used to complete archive, if not closed because some storage still available on the media.

    • Press +(New Job)  button
    • In open "New Job" popup dialog select "Close current disk" action. Press save
    • Press refresh view button until newly created Job status will change to FINISHED. 
    • Now you can replace media

 

Manually schedule archive

These operations available only when archiving configured for manual archiving scheduling (see. archiving configuration with CLI):

    • Press +(New Job)  button
    • In open "New Job" popup dialog select Date range (From and To) to archive
    • Select "Archive and close only filled disks"  or "Archive and close disks"  action. Press save
    • Press refresh view button until newly created Job status will change to FINISHED. 
    • Now you can replace media

Archive and close only filled disks -  action commands recorder to close archive disks only if full.

Archive and close disks  -  action commands recorder to close archive disks even if half full.


Managing Archive Jobs

CONTINUOUS  Archiving 

  • No Archive Job created, nor used during continuous archiving
  • Recorder continuously looks for not archived recordings as far as 10 days back, and automatically archives to next available archive drive
Attention: In continuous archiving mode it is important to consistently and timely replace archiving media. If administrator didn't change archive drives for period longer than 10 days, some recordings(older than 10 days) won't be archived.  If such a situation happens and archiving for missed period is needed, system should be set to Manual archiving mode and older periods manually archived.  After that, archiving can be set back to continuous.  Continuous archiving will start archiving 10 days prior current day, even if recordings withing 10 days were archived manually.

DAILY  Archiving 

  • Daily archive jobs always created with  "Archive and close only filled disks " action
  • Initial (previous day period) archiving job is automatically created and stays Pending till specified run time.
  • At configured run time archiving process starts and continues until job is complete. It can take one or more archive disks to complete daily backup. Last partially filled media stays open, waiting for the next archiving job to continue.  If user desire, incomplete archive can be manually closed and replaced with new media.
  • When daily job completes  , next daily period job created and scheduled.
Attention: In Daily archiving mode it is important to consistently and timely replace archiving media. If administrator didn't change archive drives for some period, system will schedule consecutive jobs to archive all missed days.  
  • On Demand manual jobs can be created at any time , to re-archive requested time period

MANUAL (On Demand)  Archiving 

  • On Demand manual jobs can be created at any time to archive needed time period
  • If disk is filled prior all requested period recordings are archived, new job is crated and scheduled with adjusted period (From time set to last archived recording time). Original Job is closed with period adjusted to correspond period actually archived to closed disk.
  • As a result of the previous step applied for each archive disk, single scheduled On Demand job can result in several completed jobs , each corresponding to individual archive disk.
 

Select Archives for search 

By default newly created archive database files stored on recorder, even when archive media removed from the recorder.
Over the times tens of the archive databases can be accumulated. At any given time up to five archives can be made available for search  from the VSLogger Search and Playback Tab

To select searchable archives, do following:
  • Press Select Archives button at archives pane  header
  • In opened Select Archive dialog, select up to five archives 
  • Press Save
From this point , any new connection made to VSLogger recorder  will have selected archives added to search storage options.


Q. After recorder upgrade or re-installation old archives are not available in Select Archive dialog. How can I search those archives?
A.  Copy archive .db file from the archive media to <vsloggerdata>/data/db/archives folder. Default vsloggerdata folder location is  C:\ProgramData\Adutante\vslogger
After that  archive DB should appear in Select Archive dialog.

 

 

 

 

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  • https://www.adutante.com/portal
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Hosted by: Versadial Solutions
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