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  • English - About VSLogger Call Recording
    • Quick Guides
      • Quick Guide - Recorder system
      • Quick Guide - Backup and Archiving
      • Quick Guide - Call Recording kit installation
      • Quick Guide - Restore or Migration
      • Quick Guide - Upgrading
      • Quick Guide - User Interface
    • Adutante Server
      • General Administration
        • Guest Tab
        • Modules Tab
        • Tools Tab
        • Users Tab
      • Adutante - QC Modules
        • Evaluate Tab
        • Evaluation History Tab
        • QC Admin Module - Permissions Tab
        • QC Forms Tab
        • QC Reports Tab
        • Review Tab
      • Adutante - Recorders Modules
        • Call Center Seating Tab
        • Recorders Admin - Call Center Tab
        • Recorders Admin - Module Permissions Tab
        • Recorders Admin - Recorder Permissions Tab
        • Recorders Admin - Recorders Tab
        • Recorders Tab
        • Recordings Tab - Obsolete
      • How to Add VSLogger to Adutante
    • Tips, Best Practices, Troubleshooting
      • Authentication and Active directory Integration
      • About Screen Capture
      • Adutante vs. VSLogger
      • Frequently Asked Questions (FAQ)
      • Known Issues
      • Languages and Translations
      • SSL Certificates
      • Support plan has expired and License not activated messages
      • User Functionality Configuration Samples
      • Wireshark: How to Capture VoIP Traffic
    • VSLogger Server
      • Configure Hardware and Channels
        • Analog Channels
        • Common Parameters and VOX
        • D-Channel events
        • Digital PBX Channels
        • Passive VOIP
        • Passive VOIP Channels
        • T1, E1, ISDN PRI Channels
        • Terminating IPCAST Channels
        • Terminating IPCAST(Unicast/Multcast) HW
        • Terminating VOIP Channels
        • Terminating VOIP HW
        • VOIP Trunk Channels
        • Verification Channels
        • Virtual HW and Channels / Recordings Replication
      • VSLogger Monitor UI
        • VSLogger Monitor - Setup Tab
          • Desktop Assistant (DTA) Administration
          • Storage and Archives section
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        • Dashboard Tab
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        • Recorder Reports Tab
        • Search and Playback Tab 4.7.1
        • Search and Playback Tab 4.7.2+
      • General Configuration
        • Adutante Registration
        • Alarms Configuration, rev. 4.9.1 and earlier
        • Alarms Configuration, rev. 4.9.2 and after
        • Connection Service / Netserver
        • Licensing Configuration
        • Logs Configuration
        • Recording Filters
        • SMDR Configuration
        • SMTP Settings
        • Storage and Archives
        • T1 E1 Signaling Schemes
        • Vaults and Encryption
      • VSLogger API
        • VSLogger Call Recording Engine
        • VSLogger HTML API
      • VSLogger CLI Tool Overview
        • DB Maintenance Utilities
        • File converter
      • Avaya TSAPI DMCC recording
      • Cisco BIB /JTAPI Configuration
      • Cisco BIB SIP/TLS SIP trunk configuration
      • Desktop Assistant
      • Hardware Drivers
      • Microsoft Teams Recording
      • Mitel SRC (Secure Recording Connector)/ Mitel OIG CTI Configuration
      • Voice Analytics features and providers
    • Supported Providers and PBX/Phone Models
  • Français (French) - A propos de VSLogger
    • Adutante Server
      • Adutante - Modules généraux
        • Administration Générale – L’Onglet Hôtes
        • Administration Générale – L’Onglet Modules
        • Administration Générale – L’Onglet Outils
        • Administration Générale – L’Onglet Utilisateurs
      • Adutante - Modules QC
        • Administration QC – L’Onglet Module des Autorisations
        • Les Formulaires QC
        • L’Anglet Examen
        • L’Onglet d’Evaluation QC
        • L’anglet Rapports
        • L’historique de l’évaluation
      • Adutante - Enregistreurs Modules
        • Admin. Enregistreurs | L’Onglet Enregistreurs
        • Admin. Enregistreurs | L’Onglet du Centre d’Appels
        • Admin. Enregistreurs | Onglet Autorisations Enregistreur
        • Admin. Enregistreurs | Onglet des Autorisations Module
        • L’Onglet des Enregistrements - Obsolète
        • L’Onglet des Enregistreurs
        • L’onglet Siège
      • Comment ajouter ou supprimer un Enregistreur
    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
        • À propos du convertisseur de fichiers
      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
      • Configuration du lien JTAPI
      • L’Assistant de Bureau
    • FAQ, meilleures pratiques, astuces, dépannage
      • A propos de la capture d'écran
      • Les Langues et Les Traductions
      • Les certificats SSL
      • Récapitulation de la différence entre Adultante et VSLogger
      • Utilisateur exemples de configuration de la fonctionnalité
    • Démarrage rapide - Kit de enregistrement
    • Démarrage rapide - Mise à niveau
    • Démarrage rapide - Système enregistreur
    • PBX et modèles de téléphone pris en charge par les enregistreurs d'appels Versadial
  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
      • Adutante - Módulos generales
        • Administración General | Pestaña de Módulos
        • Pestaña de Herramientas
        • Pestaña de Invitado
        • Pestaña de Usuarios
      • Adutante - Módulos CC (control de calidad)
        • Formularios de Control de Calidad
        • Historial de Evaluación
        • Pestaña de Evaluación de Control de Calidad
        • Pestaña de Informes
        • Pestaña de Revisión
        • QC Admin | Pestaña de Permisos de Módulo
      • Adutante - Módulos de Grabadores
        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
        • Admin. de Grabadores | Pestaña de Grabadores
        • Admin. de Grabadores | Pestaña de Permisos de Grabador
        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
        • Pestaña de Grabaciones
        • Pestaña de Grabadores
      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
    • VSLogger Server
      • Acerca de la herramienta CLI de VSLogger
        • Acerca de las Utilidades de Mantenimiento de Base de Datos
        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء

 Authentication Methods and Configuration

Authentication configuration:

Authentication is configured in  Adutante Server configuration file <adutante install folder>/applicatons/adutante/config/adutante.properties

Method 1:  Adutante Authentication 

Authentication handled by Adutante and VSLogger connection services,  according to user accounts created and managed in  General Administration module 
NOTE: Please be aware correct syntax is no space before or after the = sign as the first configuration shows. Also, the # voids the line, it is meant for comments.

configuration
adutante.auth.method=1

## authentication strength seetings

## adutante.auth.strong       = y/n   if "n"- any  string,   if "y" - at least one lowcase, 1 upper case, 1 digit, 1 - special char  , default is "Y"
## adutante.auth.length =6      (minimum 6 ,  default 6 )
## adutante.auth.maxage     = N  Number of days, until password change is forced. if =0, no forced change, default = 0
## adutante.auth.minage      = N   Number of days, untill user allowed to change password. if =0, allowed right away  , default = 0
## adutante.auth.history       = N   Number of most recent passwords disallowed  , default 1, max 50 
## adutante.auth.attempts    =  N  Number of login attemptes allowed , until login is temporarily locked (minimum and default is 3)
## adutante.auth.locktime     =  N  Number of min. login is temporarily locked, after failed attempts  (minimum = 1 and default = 5)

## and other parameters , see adutante.properties  file.

administrator account-  Adutante Server
There is an Adutante server built-in administrator account can be reset as needed. Default values:   id: admin   password: adutante. 
It is recommended to configure and use some other account which is a member of built-in Administrators group,  while disabling built-in account right after initial setup.

This account can sign into Adutante Server and to all registered recorders (VSLogger servers).

administrator account-  VSLogger Server
There is a VSLogger server Built-in administrator account (CLI Tool administrator account) for direct VSLogger UI access and device management.
Default values id: admin   password: admin.  CLI tool is used to change corresponding , User id and password.

This account can sign only into corresponding recorder (VSLogger server).

Attention: This account should be protected and reset to secure values after the installation!!!   

 

user permissions

Permissions for individual users and for security groups handled in Adutante administration modules: 

  • General Administration
  • Recorders Administration
  • QC administration 

Method 2:  Active Directory Authentication

Note: This feature is available starting with VSLogger Call Recording server version 4.8.0.0 and Adutante server 1.8.0.0.

Purpose of this method of authentication is to use Windows user accounts for access to the Adutante server and VSLogger server. This eliminates the need to create a separate set of user accounts for recorder users and, at the same time, leaves recorder permissions management procedures almost unchanged.

Authentication is handled by the Adutante server and VSLogger connection services. Program access is granted to Active Directory users who are members of specific security groups created in Active directory and mapped to security groups in the Adutante server.

configuration
adutante.auth.method=2
# Active directory user account to be mapped to Adutante built in system account ADMINISTRATOR. 


administrator account  - Adutante Server

# Active directory user account to be mapped to Adutante built in system account ADMINISTRATOR. This parameter used with adutante.auth.method=2 only.
# adutante.auth.adminid = userid
adutante.auth.adminid=userid

NOTE: adutante.auth.adminid parameter replaces the native administrative account in Adutante ( admin).

adutante.auth.adminid  (in representation of the AD account)  becomes the native Adutante admin.

This account can sign into Adutante Server and to all registered recorders (VSLogger servers).


Administrator account - VSLogger Server.

There is a VSLogger server Built-in administrator account (CLI Tool administrator account) for direct VSLogger UI access and device management.
Default values id: admin   password: admin.  CLI tool is used to change corresponding , User id and password.

This account can sign only into corresponding recorder (VSLogger server).

Attention: This account should be protected and reset to secure values after the installation!!!   

 

User permissions

Permissions for security groups handled in Adutante administration modules: 

  • General Administration
  • Recorder Administration
  • QC Administration 
  • etc

Adutante user group can be associated with (mapped to) the Active directory group.
Required naming convention note:  Active directory folder used for call recorder integration should start with word Adutante (not case sensitive)

For example :

Adutante User Group Associated Active Directory Group Active Directory user accounts, members of  mapped Active Directory Group 
Administrators(built-in Group) Adutante Administrators Have Full Administrative Rights in Adutante server and connected (registered) VSLogger servers
Managers  Adutante Managers Have permissions assigned to Managers Group  
 Other Group N/A  Users do not have access or other permission unless members of other associated Active Directory Group

 

Instructions for end user, prior the installation  with Active Directory Authentication

  • Create Active Directory Group  "Adutante Administrators" . Add users who should have administrative rights to your recorder to this group.
  • Create  Active Directory Group "Adutante Managers". Add users who will review  and analyze recordings to this group.
  • Create and  "Managers" Group  in Adutante server, General Administration module.  Assign this group permissions giving access to all monitoring and recordings search capabilities. All members of the  "Adutante Managers" active directory group will have this permissions. 
  • If needed, add extra active directory group and mapped Adutante server groups with special permissions.

 

 

  • MM/DD/YYYY
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  • https://www.adutante.com/portal
  • 1680049443770
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  • fa7789e2c0a10a7ca77ad03151b69dc139b9e700f3ac9df40639abd734d3cc37
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Hosted by: Versadial Solutions
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