How To record Microsoft Teams  calls

Refer to Microsoft Teams documentation for more information about this powerful collaboration tool  (click . Welcome to Teams )

In his document we'll concentrate on Teams recording features provided by Versadial call recording package

• How To record  Microsoft Teams with Phone System Direct Routing
• How To configure Microsoft Teams policy-based recording for callings & meetings

How To record  Microsoft Teams with Phone System Direct Routing

This solution is for Microsoft Teams customers who decided to use their own telephony carrier for Public Switched Telephone Network (PSTN) connectivity by using Phone System Direct Routing.  With Direct Routing, you can use Phone System with virtually any telephony carrier. This feature lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Phone System. With this capability, for example, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client, as shown in the following diagram

Configuration of the direct routing is out of the scope of this document and consists of several steps :

plan, select SBC(Session Border controller) configure, monitor and troubleshoot Direct routing.

When above is complete and tested - users generally can make calls as expected. 

To enable call recording following steps should be done during configuration or as an additional  configuration:

• select SBC(Session Border controller)  with SIPREC (call forking ) capability
• configure SBC to send selected/desired  voice traffic  to call recorder 
• configure recorder to accept and receive SIPREC calls.  Enable Terminating(active) VoIP HW, protocol SIPREC. 
  
  

see

List of Session Border Controllers certified for Direct Routing

Connecting AudioCodes' SBC to Microsoft Teams Direct Routing Hosting Model

How To configure Microsoft Teams policy-based recording for calls & meetings

For details about Microsoft Teams policy-based recording, click here

Currently under development