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  • English - About VSLogger Call Recording
    • Quick Guides
      • Quick Guide - Recorder system
      • Quick Guide - Backup and Archiving
      • Quick Guide - Call Recording kit installation
      • Quick Guide - Restore or Migration
      • Quick Guide - Upgrading
      • Quick Guide - User Interface
    • Adutante Server
      • General Administration
        • Guest Tab
        • Modules Tab
        • Tools Tab
        • Users Tab
      • Adutante - QC Modules
        • Evaluate Tab
        • Evaluation History Tab
        • QC Admin Module - Permissions Tab
        • QC Forms Tab
        • QC Reports Tab
        • Review Tab
      • Adutante - Recorders Modules
        • Call Center Seating Tab
        • Recorders Admin - Call Center Tab
        • Recorders Admin - Module Permissions Tab
        • Recorders Admin - Recorder Permissions Tab
        • Recorders Admin - Recorders Tab
        • Recorders Tab
        • Recordings Tab - Obsolete
      • How to Add VSLogger to Adutante
    • Tips, Best Practices, Troubleshooting
      • Authentication and Active directory Integration
      • About Screen Capture
      • Adutante vs. VSLogger
      • Frequently Asked Questions (FAQ)
      • Known Issues
      • Languages and Translations
      • SSL Certificates
      • Support plan has expired and License not activated messages
      • User Functionality Configuration Samples
      • Wireshark: How to Capture VoIP Traffic
    • VSLogger Server
      • Configure Hardware and Channels
        • Analog Channels
        • Common Parameters and VOX
        • D-Channel events
        • Digital PBX Channels
        • Passive VOIP
        • Passive VOIP Channels
        • T1, E1, ISDN PRI Channels
        • Terminating IPCAST Channels
        • Terminating IPCAST(Unicast/Multcast) HW
        • Terminating VOIP Channels
        • Terminating VOIP HW
        • VOIP Trunk Channels
        • Verification Channels
        • Virtual HW and Channels / Recordings Replication
      • VSLogger Monitor UI
        • VSLogger Monitor - Setup Tab
          • Desktop Assistant (DTA) Administration
          • Storage and Archives section
          • System/License Activation section
        • Dashboard Tab
        • Links Tab
        • Live Monitoring Tab
        • Recorder Reports Tab
        • Search and Playback Tab 4.7.1
        • Search and Playback Tab 4.7.2+
      • General Configuration
        • Adutante Registration
        • Alarms Configuration, rev. 4.9.1 and earlier
        • Alarms Configuration, rev. 4.9.2 and after
        • Connection Service / Netserver
        • Licensing Configuration
        • Logs Configuration
        • Recording Filters
        • SMDR Configuration
        • SMTP Settings
        • Storage and Archives
        • T1 E1 Signaling Schemes
        • Vaults and Encryption
      • VSLogger API
        • VSLogger Call Recording Engine
        • VSLogger HTML API
      • VSLogger CLI Tool Overview
        • DB Maintenance Utilities
        • File converter
      • Avaya TSAPI DMCC recording
      • Cisco BIB /JTAPI Configuration
      • Cisco BIB SIP/TLS SIP trunk configuration
      • Desktop Assistant
      • Hardware Drivers
      • Microsoft Teams Recording
      • Mitel SRC (Secure Recording Connector)/ Mitel OIG CTI Configuration
      • Voice Analytics features and providers
    • Supported Providers and PBX/Phone Models
  • Français (French) - A propos de VSLogger
    • Adutante Server
      • Adutante - Modules généraux
        • Administration Générale – L’Onglet Hôtes
        • Administration Générale – L’Onglet Modules
        • Administration Générale – L’Onglet Outils
        • Administration Générale – L’Onglet Utilisateurs
      • Adutante - Modules QC
        • Administration QC – L’Onglet Module des Autorisations
        • Les Formulaires QC
        • L’Anglet Examen
        • L’Onglet d’Evaluation QC
        • L’anglet Rapports
        • L’historique de l’évaluation
      • Adutante - Enregistreurs Modules
        • Admin. Enregistreurs | L’Onglet Enregistreurs
        • Admin. Enregistreurs | L’Onglet du Centre d’Appels
        • Admin. Enregistreurs | Onglet Autorisations Enregistreur
        • Admin. Enregistreurs | Onglet des Autorisations Module
        • L’Onglet des Enregistrements - Obsolète
        • L’Onglet des Enregistreurs
        • L’onglet Siège
      • Comment ajouter ou supprimer un Enregistreur
    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
        • À propos du convertisseur de fichiers
      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
      • Configuration du lien JTAPI
      • L’Assistant de Bureau
    • FAQ, meilleures pratiques, astuces, dépannage
      • A propos de la capture d'écran
      • Les Langues et Les Traductions
      • Les certificats SSL
      • Récapitulation de la différence entre Adultante et VSLogger
      • Utilisateur exemples de configuration de la fonctionnalité
    • Démarrage rapide - Kit de enregistrement
    • Démarrage rapide - Mise à niveau
    • Démarrage rapide - Système enregistreur
    • PBX et modèles de téléphone pris en charge par les enregistreurs d'appels Versadial
  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
      • Adutante - Módulos generales
        • Administración General | Pestaña de Módulos
        • Pestaña de Herramientas
        • Pestaña de Invitado
        • Pestaña de Usuarios
      • Adutante - Módulos CC (control de calidad)
        • Formularios de Control de Calidad
        • Historial de Evaluación
        • Pestaña de Evaluación de Control de Calidad
        • Pestaña de Informes
        • Pestaña de Revisión
        • QC Admin | Pestaña de Permisos de Módulo
      • Adutante - Módulos de Grabadores
        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
        • Admin. de Grabadores | Pestaña de Grabadores
        • Admin. de Grabadores | Pestaña de Permisos de Grabador
        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
        • Pestaña de Grabaciones
        • Pestaña de Grabadores
      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
    • VSLogger Server
      • Acerca de la herramienta CLI de VSLogger
        • Acerca de las Utilidades de Mantenimiento de Base de Datos
        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء

License key options

  • Versions prior   4.7.0.0 , VSLogger licensing was based on HW (USB) keys.
  • Starting with version  4.7.0.0 , VSLogger licensing moved to software activation keys only. This was done based on common demand to install software in a virtual machine environment, which often made using hardware keys a problem.   Software licenses also allowed easy management of term licenses and  subscriptions
  • Starting version  4.8.1.0 , VSLogger licensing will reintroduce HW(USB) license key as an option. This is done based on many requests, from customers who are preferring hardware keys for different reasons.

Note: HW Key licensing vs. Software Key licensing does not limit the software features or access to updates. The main difference is software activation requires an internet connection to authenticate the license, no other information is sent. 

VSLogger Licensing - Versions starting 4.7.XX and newer (SW and HW license keys)

Older versions information see here VSLogger Licensing - Versions 4.6.XX
 


 


VSLogger License provided in the form of an activation code, which has a limited number of activations. Following license options can be issued, based on ordered features:

  • TDM licenses -  number of channels enabled for recording through Analog, digital PBX or T1/E1/ISDN recording boards. Supported voice recording boards are required to utilize these licenses. 
  • VoIP licenses -  number of channels enabled for recording VoIP calls or streams. This feature is software only, and no extra hardware is required. 
  • Screen capture licenses - the number of workstations permitted to capture screen video. Single license required to record one or two PC screens 
  • G.729 licenses - the number of channels allowed to use G.729 codec simultaneously 
  • Vaults (and encryption)license - allows to enable encryption functionality. Available from version 4.8.0.0




CLI (Command Line Interface)

How to use CLI Tool - refer to CLI Tool Overview

 

GUI (Graphical User Interface)

View licenses installed on the current recorder.

Use show command in CLI root mode

cli>

->show
Today is: Sat Jul 30 17:46:36 UTC 2016

VSLogger version 4.7.1.118
Total number of channels 112
----------------------------------------
VSLogger license info
----------------------------------------
License: XXXX-XXXXX-XXXX
Activated: y
Expiration Date: 2019-12-31 00:00:00
Support Contract id: 11856
Support Expiration Date: 2019-12-31 00:00:00
TDM Licenses Available: 100
VOIP Licenses Available: 100
Screen Licenses Available: 30
G.729 Licenses Available: 16

cli>

  View licenses installed on the current recorder.
Navigate through Setup->License, the information is displayed on the left side.
Gallery: license1

Config License - Licenses Configuration

Enter into license configuration mode and display configuration options

cli>
->config license
cli>(config-license)
->?
help|? - embedded help
exit - exit current configuration mode
group [1-4] - license group configuration
update [XXXX-XXXXX-XXXX | hwkey [y|n]] - update software license or set/unset hw key
show - show current configuration

 

If you have enough line licenses for all recorded devices, no special configuration is needed.  

Just make sure that all channels have parameter licgroup set none, this is a default setting.

  On the right side of the License menu:
Gallery: license2

Dynamic Licensing 

If you wish to record more devices than the available number of specific (TDM or VoIP ) licenses, you can achieve this by setting one or more dynamic license group(s).  Dynamic License groups allow you to enable more channels for recording than the number of available licenses. This feature offers some savings in exchange for the risk of not recording some of the calls.

Example scenario:

  • The site has 40 TDM  licenses and 60 analog telephones to be recorded
  • 20 phones should be always recorded
  • Remaining 40 lines should be recorded if the spare license from the remaining 20 licenses is available.  Ex: If 21 active calls come in on those 40 lines, one of those calls will not be recorded. 

Configuration:

  • 20 line licenses allocated for 20 phones to be always recorded. 20 channels associated with those phones will have  licgroup: none
  • 20 line licenses added to 1st license group. Remaining 40 channels (40 phones) assigned to 1st license group -  licgroup: 1

See license group configuration listing.

cli>(config-license)
->group 1 ?
help|? - embedded help
exit - exit current configuration mode
lictype [tdm|voip] - license type
licnum [0-256] - number of licenses allocated by group
show - show current configuration

cli>(config-license-group_1)
->licnum 20

cli>(config-license-group_1)
->lictype tdm

cli>(config-license-group_1)

->show----------------------------------------
VSLogger license info
----------------------------------------
License: XXXX-XXXXX-XXXX
Activated: y
Expiration Date: 2016-03-16 07:00:00
Support Contract id: 11856
Support Expiration Date: 2016-02-29 08:00:00
TDM Licenses Available: 96
VOIP Licenses Available: 32
Screen Licenses Available: 32
G.729 Licenses Available: 16
----------------------------------------
dynamic license groups
----------------------------------------
group# 1
type: TDM
licnum: 20
group# 2
type: VOIP
licnum: 0
group# 3
type: VOIP
licnum: 0
group# 4
type: VOIP
licnum: 0

*settings were modified, type 'save' command to save current settings.
cli>(config-license-group_1)
  

 

 

  Dynamic License Group Configuration
Gallery: license3

Editing Dynamic License Groups
Gallery: license4

VSLogger Licensing -   Versions  4.6.XX  and prior (Using HW  license key)

How to use CLI Tool - refer to CLI Tool Overview

 

VSLogger License information provided as hardware dongle or special activation file. Following license options can be issued, based on ordered features:

  • Line licenses total number of channels enabled for unlimited simultaneous recording
  • Hours Per day licenses, alternative to line licenses. Allow recording specific number of hours per day, for all channels combined. Hours per day license, is no longer offered by Versadial
  • G.729 licenses - the number of channels allowed to use G.729 codec simultaneously 

View licenses installed on the current recorder.

Use show command in CLI root mode

cli>

->show
Today is: Tue Apr 07 20:57:39 UTC 2015

VSLogger version 4.6.2.0
Cli version 1.4.2.1
Total number of channels 256
License Key: 2124454342
Key Time: 04/07/2015 19:04:15
Expiration Date: Unlimited
Total hours used for period: 0
Total hours used for maintenance: 0
Line Licenses Available: 256
Hours Per Day Available: 0
G.729 Licenses Available: 0
user: admin
password: 21232f297a57a5a743894a0e4a801fc3

cli>

   

VSLogger Licensing -   Versions  4.6.XX  and prior (Using HW  license key)

How to use CLI Tool - refer to CLI Tool Overview

 

VSLogger License information provided as hardware dongle or special activation file. Following license options can be issued, based on ordered features:

  • Line licenses total number of channels enabled for unlimited simultaneous recording
  • Hours Per day licenses, alternative to line licenses. Allow recording specific number of hours per day, for all channels combined. Hours per day license, is no longer offered by Versadial
  • G.729 licenses - the number of channels allowed to use G.729 codec simultaneously 

View licenses installed on the current recorder.

Use show command in CLI root mode

cli>

->show
Today is: Tue Apr 07 20:57:39 UTC 2015

VSLogger version 4.6.2.0
Cli version 1.4.2.1
Total number of channels 256
License Key: 2124454342
Key Time: 04/07/2015 19:04:15
Expiration Date: Unlimited
Total hours used for period: 0
Total hours used for maintenance: 0
Line Licenses Available: 256
Hours Per Day Available: 0
G.729 Licenses Available: 0
user: admin
password: 21232f297a57a5a743894a0e4a801fc3

cli>

 

   

Dynamic Licensing 

If you have to record more devices than the available number of line licenses, you can achieve this by setting one or more dynamic license group(s).  Dynamic License groups allow you to enable more channels for recording than the number of licenses. The dynamic licensing feature offers some savings in exchange for the risk of not recording some calls.

Example scenario:

  • The site has 40 line licenses and 60 telephones to be recorded
  • 20 phones should always be recorded
  • Remaining 40 lines will be recorded dynamically with remaining 20 licenses. Ex: If 21 active calls come in on those 40 lines, one of those calls will not be recorded. 

Configuration:

  • 20 line licenses allocated for 20 phones to be always recorded. 20 channels associated with those phones will have  licgroup: none
  • 20 line licenses added to 1st license group. Remaining 40 channels (40 phones) assigned to 1st license group -  licgroup: 1

See license group configuration listing.

cli>(config-license)
->group 1 ?
help|? - embedded help
exit - exit current configuration mode
lictype [dynamic|time] - license group configuration
licnum [0-256] - number of licenses/hours allocated by group
show - show current configuration

cli>(config-license-group_1)
->licnum 20

cli>(config-license-group_1)
->show
License Key: 2124454
Key Time: 04/07/2015 23:03:15
Expiration Date: Unlimited
Total hours used for period: 0
Total hours used for maintenance: 0
Line Licenses Available: 40
Hours Per Day Available: 0
G.729 Licenses Available: 0
----------------------------------------
license groups
----------------------------------------
group# 1
type: Dynamic
allocated: 20
group# 2
type: Dynamic
allocated: 0
group# 3
type: Dynamic
allocated: 0
group# 4
type: Dynamic
allocated: 0

cli>(config-license-group_1)  

  Dynamic License Group Configuration
Gallery: license3

Editing Dynamic License Groups
Gallery: license4

Updating license key 

If you need to expand your system and add extra licenses to the key, the following steps are involved.

1. create  key information file(*.c2v)

 cli>(config-license)
->readkey
Reading key...
server is busy, wait...
Data writen to file: C:\ProgramData\Adutante\vslogger\license\c2v\key1619256928_1428447569.c2v
cli>(config-license)

2.  Purchase extra (expansion) license and email key information file to Versadial.

3. Update  key information file(*.v2c). will be emailed to you

Place received file to C:\ProgramData\Adutante\vslogger\license\v2c\ 

4. Apply new key information file, to update key.

 cli>(config-license)
->updatekey  updatekeyfilename.v2c
Reading key...
server is busy, wait...
Data writen to key..
cli>(config-license)

 

 

 

   

 

 

 

 

 

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