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  • English - About VSLogger Call Recording
    • Quick Guides
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      • How to Add VSLogger to Adutante
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      • Configure Hardware and Channels
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  • Français (French) - A propos de VSLogger
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    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
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      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
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      • L’Assistant de Bureau
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    • Démarrage rapide - Kit de enregistrement
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  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
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        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
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        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
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      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
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      • Acerca de la herramienta CLI de VSLogger
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        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء

Configure VSLogger  Recording Hardware or Recorded Input types

For VSLogger configuration purposes term Hardware refers to:

  • actual class of hardware voice boards, such as AudioCodes SmartWorks boards,  Synway voice boards or Cybertech MOD boards 
  • software based recording technology for specific class of the recorded inputs/media or recording style. For example:  voip - passive (network traffic sniffing) VoIP recording , siprec - active(terminated) VoIP recording when recorded device sends media data to the recorder.

Command Line Interface (CLI)
(How to use CLI Tool - refer to CLI Tool Overview)

  Graphical User Interface (GUI)

Get List of HW options

cli>(config)
->hw ?
[code] - hw configuration mode
  Vendor codes:
   shcti - Synway boards
   smart - AudioCodes boards
   parrot - Nice(Cybertech)
   voip - Software only, VoIP
   siprec - Software only, SipRec
   ipcast - Software only, IPCast
show - show current configuration

cli>(config)

 

Get List of HW options

1) Sign in through VSLogger as an Administrator

Default logins:
user: admin, password: admin
user: admin, password: adutante
user: admin, password: Welcome1!

2) Click on the dropdown arrow next to “ at the top,
3) Select “Setup” from the dropdown menu
4) Click “Hardware” on the left sidebar
5) Click the edit button for your selected hardware.

Gallery: GUIConfigureHW-1

Finalize selected settings

6) After enabling the selected board type and clicking submit, save and reload the settings.
This step is necessary any time a setting is changed.
Gallery: GUIConfigureHW-2


Get  list of Hardware options currently available for use

cli>(config)
->hw list
----------------------------------------
# |hw |available/enabled
----------------------------------------
1 shcti n/n
2 smart n/n
3 parrot n/n
4 voip n/n
5 siprec/n
6 ipcast y/n
cli>(config)

 

Specific HW option becomes available for use, when:

  • shcti      - Synway drivers installed. 
  • smart    - AudioCodes SmartTap drivers installed.
  • parrot    - Parrot MOD drivers  drivers installed
  • voip      - WinPCap drivers installed  
  • siprec    - no special requirement. Always available.
  • ipcast    - no special requirement. Always available.

Enabled Hardware and channel list

Channel list and channel objects available for configuration will be created on Recording service start (reload)

HW configuration is validated and channels created in following order (order can be changed with hw swap command)

  • shcti available and enabled     - total number of channels from all installed Synway boards added to channels list 1..N. 
  • smart available and enabled     - total number of channels from all installed SmartTap boards appended to channels list. 
  • parrot available and enabled    - total number of channels from all installed Parrot MOD boards appended to channels list.
  • voip available and enabled       - numdev (number of devices ) configured in hw voip  appended to channels list.
  • voip trunks  configured           - numch (number of channels in trunk) for each trunk appended to channels list.
  • siprec  available and enabled   - numdev (number of devices ) configured in hw siprec  appended to channels list.
  • ipcast  available and enabled   - numdev (number of devices ) configured in hw ipcast  appended to channels list.

 

Gallery: GUIConfigureHW-2


For example, if Administrator enabled hw smart, and recorder has single 8 channel board installed in the system. After reload Administrator can expect following channel list

cli>(config)
->channel list
channels
----------------------------------------
ch# |type |hwch# |hw |enabled
----------------------------------------
1 SMART_LD 0 smart y
2 SMART_LD 1 smart y
3 SMART_LD 2 smart y
4 SMART_LD 3 smart y
5 SMART_LD 4 smart y
6 SMART_LD 5 smart y
7 SMART_LD 6 smart y
8 SMART_LD 7 smart y

cli>(config)

 

 

Gallery: GUIConfigureHW-3

If later at the same recorder Administrator also enabled hw voip, and set up 4 channels (numdev = 4). After reload he can expect following channel list

cli>(config)
->channel list
channels
----------------------------------------
ch# |type |hwch# |hw |enabled
----------------------------------------
1 SMART_LD 0 smart y
2 SMART_LD 1 smart y
3 SMART_LD 2 smart y
4 SMART_LD 3 smart y
5 VSVOIP_CH 1 voip y
6 VSVOIP_CH 2 voip y
7 VSVOIP_CH 3 voip y
8 VSVOIP_CH 4 voip y
cli>(config)

 

Gallery: GUIConfigureHW-4

Changing hw order 


cli>(config)
->hw list
----------------------------------------
# |hw |available/enabled
----------------------------------------
1 shcti n/n
2 smart n/n
3 parrot n/n
4 voip n/n
5 siprec/n
6 ipcast y/n
cli>(config)


For example, to exchange orders of shcti  and ipcast hardware use hw swap 1 6  cli command, where 1 and 6 current hw index (as shown after list command).  
cli>(config)
->hw swap 1 6 
cli>(config)

Attention!!! Recorder settings will be saved  and recorder will be reloaded.
 

cli>(config)
->hw list
----------------------------------------
# |hw |available/enabled
----------------------------------------
1 ipcast/n
2 smart n/n
3 parrot n/n
4 voip n/n
5 siprec/n
6 shcti y/n
cli>(config)
  Click on Hardware Order

Gallery: GUIConfigureHW-8

A new window will appear

Gallery: GUIConfigureHW-9

The hardware order can be changed using the blue up and down arrows to relocate the selected hardware device.


AudioCodes SmartWorks Hardware  (hw smart)

cli>(config)

->hw smart

cli>(config-hw_smart)
->?
help|? - embedded help
enable [y|n] - enable/disable hw
exit - exit current configuration mode
show - show current configuration

cli>(config-hw_smart)
->show
----------------------------------------
hw [smart]
----------------------------------------
available: y
enabled: y

As you see, AudioCodes hardware is:

  • available  - drivers installed
  • enabled   - VSLogger adds all channels from the installed AudioCodes boards to the recording channels list.

and the only parameter we can change is enable parameter

 

If you disable AudioCodes SmartWorks hardware,  all channels from the AudioCodes boards will be removed from the recording channels list, even if you have AudioCodes boards in the system.

cli>(config-hw_smart)
->enable n

cli>(config-hw_smart)
->show
----------------------------------------
hw [smart]
----------------------------------------
available: y
enabled: n

cli>(config-hw_smart)

 

 

Gallery: GUIConfigureHW-5

AudioCodes SmartWorks Hardware  

For AudioCodes the only parameter we can change is: 

Enable: enables/disables the card

If you disable AudioCodes SmartWorks hardware, all channels from the AudioCodes boards will be removed from the recording channels list, even if you have AudioCodes boards in the system.

Synway Hardware  (hw shcti)

cli>(config)
->hw shcti

cli>(config-hw_shcti)
->?
help|? - embedded help
enable [y|n] - enable/disable hw
inifile [ini files folder path] - set ini files location folder
show - show current configuration
exit - exit current configuration mode

cli>(config-hw_shcti)
->show
----------------------------------------
hw [shcti]
----------------------------------------
available: y
enabled: y
inifile: c:\shcti

cli>(config-hw_shcti)

As you see:

  • Synway hardware is available but disabled,  all channels from the Synway boards are currently removed from the recording channels list..
  • two parameters available for configuration: enable  and inifile.

inifile  - should point to folder with Synway driver initialization files (e.g. C:\ShCti )

cli>(config-hw_shcti)
->show
----------------------------------------
hw [shcti]
----------------------------------------
available: y
enabled: y
inifile: C:\ShCti
cli>(config-hw_shcti)

 

 

Gallery: GUIConfigureHW-6

Synway Hardware

The two parameters available for configuration are: 

Enable: enables/disables the card

.ini files folder: Should point to folder with Synway driver initialization files (e.g. C:\ShCti )

Parrot MOD Hardware  (hw parrot)

cli>(config)
->hw parrot

cli>(config-hw_parrot)
->show
----------------------------------------
hw [parrot]
----------------------------------------
available: y
enabled: n
inifile: C:\Program Files\CyberTech\Parrot DSC
input: mlaw
reversedir: n
reversenum: n

cli>(config-hw_parrot)
->?
help|? - embedded help
enable [y|n] - enable/disable hw
exit - exit current configuration mode
show - show current configuration
input [alaw|mlaw] - set input codec
reversedir [y|n] - reverse call direction
reversenum [y|n] - reverse callid/dialed numbers
inifile [ini files folder path] - set ini files location folder

cli>(config-hw_parrot)

As you see:

  • MOD  hardware is available but disabled,  all channels from the MOD boards are currently removed from the recording channels list..
  • five parameters available for configuration: enable, inifile , input, reversedir and reversenum

 

 

Gallery: GUIConfigureHW-7

Parrot MOD Hardware

MOD has five parameters available for configuration: 

Enable: enables/disables the card

.ini files folder: Should point to folder with MOD driver initialization files (e.g. C:\... )

Input Codec: Audio compression protocol

Reverse Call Direction: Software will reverse call direction

Reverse Numbers: Swap caller ID and dialed number fields

Passive VOIP Recording package  (hw voip)

cli>(config)
->hw voip

see Passive VOIP Recording configuration

Terminating VOIP Recording package  (hw siprec)

cli>(config)
->hw siprec

 see Terminating VOIP Recording configuration

Terminating RoIP (Unicast or Multicast )Recording package  (hw ipcast)

cli>(config)
->hw ipcast


 

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