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infoshare.htm
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  • English - About VSLogger Call Recording
    • Quick Guides
      • Quick Guide - Recorder system
      • Quick Guide - Backup and Archiving
      • Quick Guide - Call Recording kit installation
      • Quick Guide - Restore or Migration
      • Quick Guide - Upgrading
      • Quick Guide - User Interface
    • Adutante Server
      • General Administration
        • Guest Tab
        • Modules Tab
        • Tools Tab
        • Users Tab
      • Adutante - QC Modules
        • Evaluate Tab
        • Evaluation History Tab
        • QC Admin Module - Permissions Tab
        • QC Forms Tab
        • QC Reports Tab
        • Review Tab
      • Adutante - Recorders Modules
        • Call Center Seating Tab
        • Recorders Admin - Call Center Tab
        • Recorders Admin - Module Permissions Tab
        • Recorders Admin - Recorder Permissions Tab
        • Recorders Admin - Recorders Tab
        • Recorders Tab
        • Recordings Tab - Obsolete
      • How to Add VSLogger to Adutante
    • Tips, Best Practices, Troubleshooting
      • Authentication and Active directory Integration
      • About Screen Capture
      • Adutante vs. VSLogger
      • Frequently Asked Questions (FAQ)
      • Known Issues
      • Languages and Translations
      • SSL Certificates
      • Support plan has expired and License not activated messages
      • User Functionality Configuration Samples
      • Wireshark: How to Capture VoIP Traffic
    • VSLogger Server
      • Configure Hardware and Channels
        • Analog Channels
        • Common Parameters and VOX
        • D-Channel events
        • Digital PBX Channels
        • Passive VOIP
        • Passive VOIP Channels
        • T1, E1, ISDN PRI Channels
        • Terminating IPCAST Channels
        • Terminating IPCAST(Unicast/Multcast) HW
        • Terminating VOIP Channels
        • Terminating VOIP HW
        • VOIP Trunk Channels
        • Verification Channels
        • Virtual HW and Channels / Recordings Replication
      • VSLogger Monitor UI
        • VSLogger Monitor - Setup Tab
          • Desktop Assistant (DTA) Administration
          • Storage and Archives section
          • System/License Activation section
        • Dashboard Tab
        • Links Tab
        • Live Monitoring Tab
        • Recorder Reports Tab
        • Search and Playback Tab 4.7.1
        • Search and Playback Tab 4.7.2+
      • General Configuration
        • Adutante Registration
        • Alarms Configuration, rev. 4.9.1 and earlier
        • Alarms Configuration, rev. 4.9.2 and after
        • Connection Service / Netserver
        • Licensing Configuration
        • Logs Configuration
        • Recording Filters
        • SMDR Configuration
        • SMTP Settings
        • Storage and Archives
        • T1 E1 Signaling Schemes
        • Vaults and Encryption
      • VSLogger API
        • VSLogger Call Recording Engine
        • VSLogger HTML API
      • VSLogger CLI Tool Overview
        • DB Maintenance Utilities
        • File converter
      • Avaya TSAPI DMCC recording
      • Cisco BIB /JTAPI Configuration
      • Cisco BIB SIP/TLS SIP trunk configuration
      • Desktop Assistant
      • Hardware Drivers
      • Microsoft Teams Recording
      • Mitel SRC (Secure Recording Connector)/ Mitel OIG CTI Configuration
      • Voice Analytics features and providers
    • Supported Providers and PBX/Phone Models
  • Français (French) - A propos de VSLogger
    • Adutante Server
      • Adutante - Modules généraux
        • Administration Générale – L’Onglet Hôtes
        • Administration Générale – L’Onglet Modules
        • Administration Générale – L’Onglet Outils
        • Administration Générale – L’Onglet Utilisateurs
      • Adutante - Modules QC
        • Administration QC – L’Onglet Module des Autorisations
        • Les Formulaires QC
        • L’Anglet Examen
        • L’Onglet d’Evaluation QC
        • L’anglet Rapports
        • L’historique de l’évaluation
      • Adutante - Enregistreurs Modules
        • Admin. Enregistreurs | L’Onglet Enregistreurs
        • Admin. Enregistreurs | L’Onglet du Centre d’Appels
        • Admin. Enregistreurs | Onglet Autorisations Enregistreur
        • Admin. Enregistreurs | Onglet des Autorisations Module
        • L’Onglet des Enregistrements - Obsolète
        • L’Onglet des Enregistreurs
        • L’onglet Siège
      • Comment ajouter ou supprimer un Enregistreur
    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
        • À propos du convertisseur de fichiers
      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
      • Configuration du lien JTAPI
      • L’Assistant de Bureau
    • FAQ, meilleures pratiques, astuces, dépannage
      • A propos de la capture d'écran
      • Les Langues et Les Traductions
      • Les certificats SSL
      • Récapitulation de la différence entre Adultante et VSLogger
      • Utilisateur exemples de configuration de la fonctionnalité
    • Démarrage rapide - Kit de enregistrement
    • Démarrage rapide - Mise à niveau
    • Démarrage rapide - Système enregistreur
    • PBX et modèles de téléphone pris en charge par les enregistreurs d'appels Versadial
  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
      • Adutante - Módulos generales
        • Administración General | Pestaña de Módulos
        • Pestaña de Herramientas
        • Pestaña de Invitado
        • Pestaña de Usuarios
      • Adutante - Módulos CC (control de calidad)
        • Formularios de Control de Calidad
        • Historial de Evaluación
        • Pestaña de Evaluación de Control de Calidad
        • Pestaña de Informes
        • Pestaña de Revisión
        • QC Admin | Pestaña de Permisos de Módulo
      • Adutante - Módulos de Grabadores
        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
        • Admin. de Grabadores | Pestaña de Grabadores
        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
        • Mr.
        • Pestaña de Grabaciones
        • Pestaña de Grabadores
      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
    • VSLogger Server
      • Acerca de la herramienta CLI de VSLogger
        • Acerca de las Utilidades de Mantenimiento de Base de Datos
        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء
  • Cloud VoIP PBX service providers supported by Versadial Call Recorder
  • VoIP signaling protocols supported by Versadial Call Recorder
  • RoIP (Radio Over IP) protocols and devices support by Versadial Call Recorder
  • PBX and phone Models support by Versadial Call Recorder

Cloud VoIP PBX service providers supported by Versadial Call Recorder

VoIP Provider

Supported Y/N/NT NT -need testing

Related Notes

Office@Hand (AT&T) N, NT

It seem The provider uses encryption for signaling and media.

If you know that encryption can be disabled for your service , request a trial license from Versadial Sales

8x8 Y  
Time Warner Y  
Cox Y  
Comcast Y  
Coredial Y  
Century Link (Hosted) Y  
Empire Access Y Tested with generic Polycom handsets using SIP/G.711 protocols. Tester verified service provider as Empire Access.
Fonality
NT Need testing
 JIVE.COM Y Seem like allows turning encryption ON/OFF per https://jive.com/resources/support_page/administration/devices/jive-secure/

MS Lync (Skype for Business) Y

Supported .   See configuration scenario here

Microsoft Teams Y

Two types of the recording available. 

- 3rd party Trunk lines via SBC. Supported .   See configuration scenario 18 here

- individual users recording (Work in progress to be released 2021)

- Workstation Screen and Audio recording.   See configuration scenario 19 here

Nextiva Y

VoIP encryption can be  disabled per phone , if needed.

SIPREC service from the Nextiva is also available.

See scenarios 2 and 17 

Lighthouse
trinispy.org
NT Need testing
Lightpath
alticebusiness.com
(formerly golightpath.com)
NT Need testing
Ooma N The provider uses signaling encryption. May  record audio only but no call details (ie. call id, direction, dialed number). 
Ring Central N, NT  

At some point Versadial had multiple sites recording Ring Central devices.  Recently we had several projects reporting that Ring Central doesn't allow to disable Secure Voice (call encryption) on customer devices. This effectively prevents 3rd party call recording solutions and forces customers to use built-in recording. feature, if any.  Following services are affected at this moment: Office Standard, Premium, Ultimate.

 

If  your Ring Central service account allows to disable encryption on select devices, you can use Versadial recorder to record calls.  If this is a case, please, let Versadial  sales team know the name of such service, so we can update this page.

ShoreTel Sky Connect N The provider uses signaling encryption. Can only record audio but no call details (ie. call id, direction, dialed number). 
Verizon One Talk N The provider uses encryption for signaling and media.  
Vonage NT No issues expected  based on initial research. Wireshark capture recommended, for Versadial evaluation. 

XORCOM CXR-3000 PBX

Phones

FANVIL X3G , X5S


NT No issues expected  based on initial research.
   

 


Note: This list is a work in progress if you do not see your provider(s) it does not mean we do not support them. As long as your provider does not encrypt your calls, Versadial can record them.
Additionally, if your provider is not going to allow access to their switch, please note we have an easy and inexpensive way to go around this hurdle. 

VoIP signaling protocols supported by Versadial Call Recorder

Note:  This information is applicable only to the passive recording done via Mirror/Span ports (network traffic sniffing).
If you are not sure about signaling used by your system  or if you are interested in conducting call recording test on your premises with your phone models, or if you have general questions,  please email to  sales@versadial.com 
 

VoIP signaling

PBX Brands and Models

Recorder connection

Supported 
 Y/N/NT
NT- need testing 


Required extra HW 

Related Notes

No signaling.  VOX recording.  RTP streams only  Any  Mirror Port Y N/A  SMDR/CDR or CTI integration can be used to capture call details
SIP  generic Any Mirror Y N/A Encrypted signaling or streams not supported
SIP   NEC NEC VoIP Mirror Y N/A  Encrypted signaling or streams not supported
SIPREC

Zetron Radio Gateway,

Cisco CUBE,

AudioCodes Mediant SBC,

Avaya SBC,

Ribbon SBC,

BroadWorks platform,

Metaswitch CFS,

OpenSIP sip proxy with RTP proxy,

 Any other device supporting SIPREC 

Network connection Y   Since  VSLogger 4.9.X.X version
Skinny Client Control Protocol (SCCP) Cisco, all models Mirror
or
SIP trunk (BIB recording)
Y N/A Encrypted signaling or streams not supported
H323/H225 generic Any Mirror port Y N/A  
H323/H225 Avaya Avaya VoIP Mirror Y N/A  Since  VSLogger 4.7.2.195 version
MS Lync (Exchange) Lync server 2010 and 2013 Mirror and Lync server filters Y N/A  
UAUDP( Alcatel) or NOE over IP protocol Alcatel Mirror Y N/A  
UNISTIM (Nortel) Nortel (now Avaya) Mirror Y N/A  
MGCP protocol Shoretel
Panasonic
Mirror Y N/A  
HFA (CorNet-IP) Siemens (Unify) Mirror Y N/A Since  VSLogger 4.9.2 version
?? suggest/ request protocol            


RoIP (Radio Over IP) protocols and devices supported by Versadial Call Recorder

 Please email to  sales@versadial.com:

  • if you have general questions, 
  •  if you cannot find info on your radio adapter or gateway models 
  •  if you are interested in conducting call recording test on your premises with your device,  please email to  sales@versadial.com 

Recording input or Protocol

Radio Gateways or Adapter  Brands and Models

Recorder connection

Supported 
 Y/N/NT
NT- need testing 


Required extra HW 

Related Notes

Analog audio Any device with analog audio output available Speaker,
Mic or Line outputs  of the recorded  devices
Y Yes 
analog Voice board(s)
2-wire inputs only.
4-wire audio require
4-wire to 2-wire adapters
RoIP  Cisco IPICS server

Network connection,

IP Multicast

Y N/A Tested and installed on customer site(s)
RoIP  Telex IP-223 and IP-224 Radio Adapters

Network connection,

IP Unicast 

IP Multicast
Y N/A Tested and installed on customer site(s)
RoIP AVtec Scout Console

Network connection,

IP Unicast 

IP Multicast
Y N/X Tested and installed on customer site(s). Mixed stream only. separate recording for Rx/Tx to be added soon
RoIP  BARIX INSTREAMER

Network connection,

IP Unicast

Y N/A Tested and installed on customer site(s)
RoIP Motorola MIP 5000 VoIP Radio Console

Centralized IP logging recorder.

Network connection,

IP Unicast
IP Multicast

Y/NT N/A not tested,  but no problems expected
SIPREC Zetron Radio Gateway

Network connection

 

Y N/A  
RoIP  Other devices

Network connection,

IP Unicast
IP Multicast
Mirror

NT N/A Testing sites and volunteers need


PBX and phone models supported by Versadial Call Recorder

Note: If you cannot find telephone models or if you are interested in conducting call recording test on your premises with your phone models, or if you have general questions,  please email to  sales@versadial.com 
 

Manufacturer (ALSO KNOWN AS)
Phone Models 
 PBX Models(ALSO KNOWN AS) Type,
Connection
Supported 
 Y/N/NT
NT- need testing 

Required extra HW 
Related Notes

Aeonix AWS - Tadiran Communications

All phones Aeonix AWS Passive/Mirror
or active SIP
Y N/A Passive and Active recording  supported.

 Aastra   Digital & IP Phones recording

Aastra  digital phones
Aastra Office 25 ( Ascotel Office 45)
Aastra Office 35 ( Ascotel Office 35)
Aastra Office 45 ( Ascotel Office 45)
Aastra Office 60 (Office 5360)
Aastra Office 70 (Office 5370)
Aastra Office 80 (Office 5380)
Aastra Intelligate 150,
Aastra Intelligate 300,
Aastra Intelligate 2065

(Ascotel Intelligate 150,
Ascotel Intelligate 300,  Ascotel Intelligate 2065)

 Digital, to wires Y NGX,
DST(only 5380)
In 2000, Aastra acquired assets of Nortel Networks Access Solutions Division including the rights to manufacture phones under the Nortel name.
In 2001, Aastra acquired Nortel Digital Video Division and Ericsson Cable Modem.
In 2002, Aastra acquired Nortel CVX & CSG Division.
In 2003, Aastra acquired the ASCOM PBX System Division.
In 2005, 75% of Aastra Technologies' sales were made in Europe, having purchased that year the EADS Enterprise Telephony Business and the DeTeWe Telecommunication Systems business (Germany), with 17% in the United States, and only 5% in Canada.
In 2008, Aastra received Internet Telephony's Best of Show Award for 2007 for Best Large Enterprise Solution
In 2008, Aastra acquired the enterprise PBX division of Ericsson.
In January 2014, Mitel acquired Aastra
Aastra  digital phones
Aastra M725E
Aastra M740E
Aastra M760E 
Aastra  Nexspan XS (Aastra Matra )  Digital, to wires  Y NGX
DST
 
Aastra  digital phones
5361
5370
5380
Ascotel IntelliGate
Aastra 415
Aastra 430

Digital, to wires Y DST  only 5380 listed for DST, other phones not tested
Aastra IP Phones
Aastra 5300ip Series
5361ip
5370ip
5380ip
Aastra 6770ip Series
6773ip
6775ip
Aastra 7400ip Series
7433ip
7434ip
7444ip
7446ip
Dialog 4400ip Series
4420ip
4422ip
4425ip


Aastra 415
Aastra 430
 VoIP, Mirror Test Needed  N/A Seem proprietary  signaling.
Need testing or extra information about these phones
Aastra(Mitel)  SIP Phones
Aastra(Mitel)  67xxi 
Aastra(Mitel)  9143i
Aastra(Mitel)  9148i
Aastra(Mitel)  610d Dect
Aastra(Mitel)  620d Dect
Aastra(Mitel)  630d Dect
Aastra A400 (Mitel 470) 
Aastra A700 () 
Aastra A800 
Aastra A5000
VoIP, Mirror Y N/A VSLogger software , SIP

AASTRA 480e (A1262-0000-10-05)

Aastra Meridian 9110   
Aastra Meridian M5008,
Aastra Meridian M5208, Aastra Meridian  M5216, Aastra Meridian  M5312,  
Aastra Meridian M5316  

Aastra Meridian M9316CW
Aastra Meridian M9317CW

Centrex or Analog extensions Analog/Centrex, to wires Y LDA,
ATP
 see also: ITT Cortelco
Aastra Matra M720
Aastra Matra M730
Aastra Matra M740/E
Aastra Matra M760/E
Aastra Matra M780
See Avaya/Nortel Matra
See EADS Matra Connexity
Digital, to wires Y NGX
DST
NGX - See EADS Matra Connexity firmware
Test Site and firmware update needed

Alcatel  Digital & IP Phones recording

Alcatel 4003
Alcatel 4011
Alcatel 4012
Alcatel 4023
Alcatel 4034
Alcatel 4039
Alcatel 4004 Reflex first
Alcatel 4010 Reflex easy
Alcatel 4020 Reflex premium
Alcatel 4035 Reflex advanced
Alcatel 4049
 Alcatel 4200/4300/4400

 Alcatel OMNI PCX Enterprise
Digital, to wires    Y NGX

DST
 
Alcatel-Lucent
8029
8028
8039
8038
8069

Alcatel 4200/4300/4400
 Alcatel OMNI PCX Enterprise
Digital, to wires   Y
(New generation phones no problems expected)
NGX

DST
 
4004 Reflex first
4010 Reflex easy
4020 Reflex premium
4035 Reflex advanced
4019 Series 9
4029 Series 9
4039 Series 9
4049 Att. Console
4059 Att. Console
OMNI PCX Enterprise Digital, to wires Y DST  
Alcatel 4304
Alcatel 4321
Alcatel 4049 console
Alcatel 4059 console
Alcatel 4300 Digital, to wires  Y DST  
Alcatel 4334
Alcatel 4335
Alcatel 4319
Alcatel 4329
Alcatel Omni PCX OXO/OXE

Digital, to wires Y NGX

DST(not tested )
 
Alcatel 32KD-06G  Alcatel View32KD Digital, to wires Y DST  
Alcatel Lucent
4008
4018
4028
4038
4068
8018

4004 IP e-Reflexes First
4010 IP e-Reflexes Easy / D351 IP
4020 IP e-Reflexes Premium / D352 IP
4022 IP e-Reflexes Premium (4020 + HW)
4035 IP e-Reflexes Advanced / D354 IP
4037 IP e-Reflexes Advanced (4035 + HW)

PIMphony (Basic / Pro / Team)
4980 Softphone
IP MyPhone

Alcatel-Lucent OXO-Connect PBX

OmniPCX
VOIP Y N/A UAUDP, SIP  or VOX
Test needed, no problems expected

 Allworx / Ascom Ascotel / Aspect  Digital & IP Phones recording

Allworx 9102
Allworx 9112
Allworx X10 Soft

Allworx 9202E
Allworx 9204
Allworx 9204G
Allworx 9212
Allworx 9212L
Allworx 9224


Allworx 24xx

Allworx 6x
Allworx 48x
VoIP, Mirror port Y  N/A VSLogger Software solution (SIP signaling only )
Ascom Ascotel Office 25,35,45

Ascom Ascotel Office 25,35, 45 Digital, to wires Y NGX
DST 
 
Ascom Ascotel Office 20,30,40  Ascom Ascotel Office 20,30, 40  Digital, to wires Test Needed ??    Need testing or extra information about these phones
Aspect Teleset 3010
Aspect Teleset 3190
Aspect Teleset 3192
Aspect Telecom Call Center   Digital, to wires Y  NGX   
Aspect VoIP Softphones  Aspect Telecom Call Center
Aspect Unified IP

VoIP, Mirror port Test Needed N/A Need testing.  
Versadial will offer special discounts to the willing customer for testing

AT&T Phones recording

SB35020 AT&T SYN248 SMB Phone System VOIP Test Needed N/A The system has analog trunks, which can be recorded.

Need testing.  
Versadial will offer special discounts to the willing customer for testing

 Avaya (Nortel)  Digital & IP Phones recording

Avaya 14xx Series (S8300.. only)

Avaya 2400 Series
Avaya 5400 Series (IP office only)
Avaya 6400 Series
Avaya 8400 Series
Avaya Call Master III (603E)
Avaya Call Master IV (603H)
Avaya  Call Master V (607A)
Avaya  Call Master VI (606A)
Avaya  302B/C/D Console

Avaya  XM24 Module
Avaya  302B/C/D Console

Avaya  9504
Avaya  9508
Avaya Definity 2-wire

Avaya IP Office 400 / 500

Avaya  S8300 
Avaya  S8500 
Avaya  S8700 
Avaya  S8800 

Digital, to wires  Y  NGX
DST
Avaya  XM24 Module  and  Avaya  302B/C/D Console - NGX only

Avaya 5400 Series (IP office only)
Avaya  9504 (IP office only)
Avaya  9508(IP office only)
Avaya 7400 Series
Avaya 8400 Series
Avaya CallMaster I
Avaya Call Master II
Avaya Call Master III
Avaya Call Master IV
Avaya Call Master V

Avaya 302A/B/C console
Avaya 301B console


Avaya Definity 4-wire   Digital, to wires  Y NGX 
DST
 302A/B/C console  and  301B console  - NGX only
Avaya(SDX) INDeX  DT3 
Avaya(SDX) INDeX  2010 
Avaya(SDX) INDeX  2030
Avaya(SDX) INDeX  2050

 Avaya INDeX (SDX INDeX) Digital, to wires  Y   NGX  
Avaya Merlin Magix 4400
Avaya Merlin Magix 4400D
Avaya Merlin Magix 4406D+
Avaya Merlin Magix 4412D+
Avaya Merlin Magix 4424D+
Avaya Merlin Magix 4424LD+

Avaya Merlin Magix (2 wire) Digital, to wires Y NGX  
Avaya Merlin Magix MLX10
Avaya Merlin Magix MLX10 display
Avaya Merlin Magix MLX20L
Avaya Merlin Magix MLX28 Display
Avaya Merlin Magix MLX5
Avaya Merlin Magix MLX5 display
Avaya Merlin Magix(4 Wire) BRI  phones Digital, to wires Y NGX
DST(TN)
Maybe supported by DST in BRI mode. To be tested 
Avaya 1100 Series IP Deskphones
1120E
1140E

Avaya 1200 Series IP Deskphones
1210
1230
1230

Avaya 1600 Series IP Deskphones
1603
1603SW
1608
1616
16CC

Avaya 9600 Series IP Deskphones
1603
9608
9608G
9611G
9621G
9641G
9650

   VoIP, Mirror port Y  N/A  UNISTIM signaling supported for Nortel(Avaya) IP phones
H323/H225 Avaya signaling supported for Avaya IP phones
SIP signaling supported for all phones

If signaling is not supported, CDR/SMDR integration or JTAPI integration can be used
 
Avaya E100 Series SIP Phones

Avaya 9601 SIP Deskphone

Avaya(Nortel) IP 1535 

  VoIP, Mirror port  Y N/A  All SIP phones are supported

UNISTIM signaling supported for Nortel(Avaya) IP phones

Avaya Partner 6
Avaya Partner 18
Avaya Partner 18D
Avaya Partner 34D
MLS Partner 6
MLS Partner 12
MLS Partner 12D
MLS Partner 18D
MLS Partner 34D

Avaya Partner (AT&T Partner) Hybrid, connect to analog wires Y  LDA
ATP

These are hybrid phones (both analog and digital).

Versadial can record it using analog recording cards, but can only capture audio (in Vox mode).

Avaya(Nortel) IP 1100 series
IP 1110
IP 1120E
IP 1140E
IP 1150E

Avaya(Nortel) IP 1200 series
IP 1210
IP 1220
IP 1230

Avaya(Nortel) IP 2000 series
IP 2001 
IP 2002 
IP 2004 
IP 2007 
IP 2008 

Avaya(Nortel)
IP Audio Conference Phone 2033

IP Softphone 2050

Mobile USB Headset Adapter for IP Softphones

Mobile Voice Client 2050

LAN Handset 2210
WLAN Handset 2211
Avaya(Nortel ) Communication Server CS1000 , CS2000, CS2100

Business Communications Manager 50/200/400

Multimedia Communication Server 5100

Multimedia Communication Server 5200

Application Server 5200
Media Gateway 1000B Expansion Chassis
Survivable Remote

Gateway (SRG) 50/200/400
VoIP, Mirror port Y N/A

Usually VSLogger software.  UNISTIM signaling.
There are installations for this phones with  SIP software

UNISTIM signaling supported for Nortel(Avaya) IP phones
H323/H225 Avaya signaling supported for Avaya IP phones
SIP signaling supported for all phones

If signaling is not supported, CDR/SMDR integration or JTAPI integration can be used

Avaya/LG/Nortel 
IP Phone 6804 
IP Phone 6812 
IP Phone 6830 
Employing industry-standard protocols (SIP or MGCP)  the LG Nortel IP Phone 6800 Series telephones interoperate with several leading soft-switch solutions  VoIP, Mirror port Test Needed N/A

Tester site needed for MGCP
SIP sites no problems expected

Avaya/LG/Nortel 
IP Phone 8501 
IP Phone 8502 
IP Phone 8540 
Business Communications Manager 50/200/400

Microsoft Office Communications Server 2007 Unified Communications solution.
 VoIP, Mirror port
Test Needed
 N/A VSLogger software. Can be  UNISTIM signaling for BCM. 

Tester sites needed
Avaya(Nortel) Matra 
MC401
MC405
MC420
MC520
MC620
MC640

Nortel Matra 

see Aastra Matra 
Digital, to wires Y NGX
DST(TN)
See EADS Matra Connexity

DST- Need a test site for the  firmware update 

Avaya(Nortel) DMS-100  BRI connection

Avaya(Nortel) DMS-100  Centrex connection



 See ISDN BRI recording section


See : ITT Cortelco Centrex
See : Aastra Meridian Centrex
See: Cenrex
BRI Digital, to wires

Analog Centrex, to wires
Y


Y 
NGX 
DST


LDA
ATP
DST not tested 

Avaya(Nortel) digital phones
M2006
M2008
M2009
M2018
M2216
M2317
M2616

M3110
M3310
M3820
M3901
M3902
M3903
M3904
M3905
M2250 Console

Polycom 550D



Avaya(Nortel) Meridian 1, SL100
(2-wire)

Nortel Remote Office 9150 -(39XX Series phones only)
Digital, to wires Y NGX
DST
 
2250
2250 PC Console

Avaya(Nortel) Meridian 1,SL100
( 4-wire)
Digital, to wires Y DST  
Avaya/Nortel 
7100
7208
7316
7310
7324
T7406 (wireless)
Norstar (BCM) 50/200/400/450 Digital, to wires Y NGX
DST
 

Bosch and Tenovis  Phones recording

Bosch (Tenovis) 
TB13
TE13
TH13
TM13
TS13
Bosch (Tenovis) Integral 3
(4 wire)

see ISDN BRI
Digital, to wires Y NGX
DST(TN)
BRI phones type

DST not tested, but probably will work too 
Bosch (Tenovis) 
T3 Compact
T3 Classic
T3 Comfort
OS33 - operator set

Integral Business phone/ MD 150  
Integral 33/55D

(2 wire)
Digital, to wires Y NGX  

Cetis ( Scitec, Teledex, Telematrix)  recording

Analog Phones
SP100 
SP300
SP400
SP550
SP750
3100 Series
Aegis-09 Series
Opal Series
Diamond Series
Aegis-08 Series
Nugget Series
7001/7002/7003
5Sc
HDST-12
LP550
other 
Cetis ( Scitec, Teledex, Telematrix)

All analog phones supported
Analog/Centrex, to wires Y LDA
ATP
Usage as Centrex phones is reported. Solution possibly sold to Customer
E Series IP phones
9600IP Series IP phones
I Series NDC  phones



 Cetis ( Scitec, Teledex, Telematrix) SIP phones. All SIP phones are supported  VoIP, Mirror port  Y N/A   VSLogger software, SIP  

Cisco Phones recording

All Cisco IP phones   supported  All Cisco PBX VoIP, Mirror port
or
VoIP, BIB Silent recorder
Y N/A VSLogger software, SIP  

Passive/SPAN recording (any phone model)
Active recording available for UCCM and phones with BIB(built-in-bridge) functionality

 Comdial (Vertical Comdial)  Phones recording

Comdial Impact tested
8312SJ-FD
8324S-FD

Comdial Impact not tested
8012
8024
8112
8124
7260-00

Comdial Impact Digital, to wires Y DST  Other phones not tested

 EADS (Aastra, Nortel ) Phones recording

EADS(Aastra, Astra)
ITE 12SD
ITE 30SD
ITE 760
TE30SD
TE24B
EADS(Aastra, Astra) Intercom E Digital, to wires Y NGX  
EADS (Aastra ) Matra
MC401
MC520
MC405E
MC420E
MC430E
MC520N
MC640
M760
M760PO
M740
M730
M720
EADS Matra Connexity
Connexity M6501-L IP


See Aastra Matra and Nortel Matra
Digital, to wires Y NGX  

 ESI (Estech Systems )  Phones recording

ESI (9) Phones
24 KEY DFP
24 KEY DFP
48 KEY H DFP
48 KEY H DFP
ESI-50, ESI-100, ESI-200, ESI-600, ESI-1000 Digital, to wires Y NGX  
All supported ESI eSIP Evolution Series™ VoIP, Mirror port Y N/A Tested on customer site. ESI eSIP Evolution 500x recording project
ESI 30SIP
ESI 45SIP


IP Server 900, ESI Cloud PBX, ESI SIP Trunks VoIP, Mirror port TN N/A VSLogger software
Test needed, no problem expected

ESI VoIP Softphone
ESI IP Cordless Phone 
ESI 40 VoIP Business Phone
ESI 60 VoIP Business
  • ESI CS-50
  • ESI CS-100
  • ESI CS-200
  • ESI CS-600
  • ESI CS-1000
VoIP, Mirror port TN N/A Test needed, no problem expected

 eOn EQueue Phones recording

eOn EQueue Phones
501200-750
501200-001
501800-001
500600-001
500600-750
503000-001
503800-001
eOn EQueue Digital, to wires Y NGX
DST
 

 Ericsson (Aastra,  Mitel) Phones recording

Ericsson (Aastra, Mitel) Phones
DGF220
DBA706
Dialog3201 (DBC201)
Dialog3202 (DBC202)
Dialog3203 (DBC203)
Dialog3211 (DBC211)
Dialog3212 (DBC212)
Dialog3212 (DBC212)
Dialog3213 (DBC213)
Dialog3213 (DBC213)
Dialog2501 (DBC501)
Dialog2563 (DBC562)
Dialog2601 (DBC601)
Dialog2631 (DBC631)
Dialog2661 (DBC661)
Dialog2662 (DBC662)
Dialog4220 (DBC220)
Dialog4222 (DBC222)
Dialog4222 (DBC222)
Dialog4223 (DBC223)
Dialog4224 (DBC224)
Dialog4225 (DBC225)
Dialog2531 (DBC531)
Dialog2561 (DBC561)
Dialog 3600 series
PC Console
Business Phone 50/250 (MD150 in Asia#)
MD110
MXONE

See Aastra.
Digital, to wires Y NGX
DST
 
Ericsson (Aastra, Mitel) IP Phones
Dialog 4422IP
Dialog 4425IP
Dialog 5446IP

MD 110/MX 1 (BC12) VoIP, Mirror NT N/A H323
Test needed, no problems expected

Fujitsu  Phones recording

Fujitsu phones
 F10B-0816-B001(DT-12D)
F10B-0791-B001(DT-12S)
F10B-0794-B001(DT-12)
F10B-0789-B001(DT-24DS)
F10B-0790-B001
 F9600  Digital, to wires  Y  NGX  

 Harris Phones recording

Harris phones
Teltronic Optic Phone
Teltronic Optic Phone
Optic 1 Teleset
Console
Teleset
Attended Workstation

Optic 32(DST only)

Harris 2020  Digital, to wires Y NGX
DST
 

 Inter-Tel (Mitel)  Phones recording

Inter-Tel(Mitel) phones
520.4300 Basic
550.4000 Standard
550.4100 Executive
550.4400 Standard
550.4500 Executive
560.4101 Basic
560.4201 Associate
560.4301 Professional
551.4400
551.4100
Inter-Tel Axxess Digital, to wires Y NGX  
Inter-Tel(Mitel) phones
8500
8520
8560

InterTel CS5200

Also see Mitel(Inter-Tel) 5000

and  MiVoice Office 250

Digital, to wires Y NGX
DST
 
Inter-Tel(Mitel) IP phones
550.86
550.8600
550.8620
550.8622
550.8662+N33
Inter-Tel CS5200 VoIP, Mirror NT N/A The phone can operate in either Inter-Tel Protocol (ITP) mode or Session Initiation Mode (SIP) mode.

VSLogger software, Test needed

 ISDN BRI and ISDN BRI  Phones recording

Recording ISDN BRI lines:
EuroISDN

5ESS (USA,(ATT custom)
Avaya Definity(ATT custom )
Nortel DMS100
NI-1 (North American)
INS64 (Japan)
Phillips iS3010, Phillips iS3030,
Phillips iS3050,
Phillips iS3070 Phillips iS3090
Rockwell Spectrum

(4-wire)
Many systems use BRI as interface to phones

Avaya(Nortel) DMS-100

BRI Digital, to wires Y NGX 
DST
DST not completely tested 

ITT Cortelco Phones recording

ITT Cortelco  2200
ITT Cortelco  2210
ITT Cortelco  2220

 
  Analog Centrex, to wires  Y  LDA,
ATP
 see also: Aastra Meridian phones

Iwatsu  Phones  recording

IX-12KTD-2
IX-12KTD-3
 ADIX-E  Digital, to wires  Y DST   
 icon 5800  Enterprise-CS  Digital, to wires  Y DST   

LG  Phones recording

LG Phones
LKD-30DH
LKD-8DS
LKD-2NS
LG LDK-50/100

Digital, to wires Y NGX  
LGP-30D LG Starex -Ariel Digital, to wires Y NGX
DST
 
LG Nortel Ericson phones
LIP-6xxx
LIP-7xxx
LIP-8xxx
iPECs LIK 50A, 100, 600, CM VoIP, Mirror Y N/A

Signalling is not identified.
Client side tested. VoIP audio only , no call details info (SMDR integration can help). 

Most phones supported, many not tested.
No problem expected.
Test sites and volunteers needed

Mitel  Phones recording

ShoreTel Connect Cloud is now MiCloud Connect (hosted Cloud)

ShoreTel Connect Onsite is now MiVoice Connect (for on-site)

ShoreTel 14.2 was renamed Mitel 14.2 

Mitel
Superset 410
Superset 420
Superset 430
Superset 401+
Superset 4001
Superset 4015
Superset 4025
Superset 4125
Superset 4150
Superset Console 1000
 Mitel SX2000, 3300  Digital, to wires  Y  NGX
DST
 
Mitel(InterTel)
8528
8568

Mitel(Inter-Tel) 5000

  MiVoice Office 250

 Digital, to wires  Y NGX 
DST
DST not tested 
Mitel SIP phones
6863
6865
6867
6869
6873
6867
IP485g 2
6920, 6930, 6910

MiVoice MX-ONE
MiVoice Office 400​
Mitel Clearspan

 

MiVoice Business also known as MCD (Mitel Communication Director)

Option1: (VoIP, Mirror, OIG)


Option2:  SRC 

T N/A

OIG - Open Integration Gateway (CTI integration) Mitel SRC (Secure recording connector) 

If no traffic and signaling encryption enabled use

Option1: (VoIP, Mirror, OIG)

If encryption enabled use Option2:  SRC

Mitel IP phones
5010 IP Phone
5201 IP Phone
5207 IP Phone
5212 IP Phone (Dual Mode)
5215 IP Phone (Dual Mode) SIP/MiNET
5220 IP Phone (Dual Mode) SIP/MiNET
5224 IP Phone (Dual Mode)
5230 IP Phone (Dual Mode)
5235 IP Phone (Dual Mode)
5240 IP Phone
5302 IP Phone (Dual Mode) SIP/MiNET
5304 IP Phone
5310 IP Phone Conference Unit
5312 IP Phone
5320 IP Phone
5324 IP Phone
5330 IP Phone (Dual Mode) SIP/MiNET
5340 IP Phone (Dual Mode) SIP/MiNET
5360 IP Phone 
5550 IP Console
5560 IP Trading
8602 Softphone (Dual Mode) SIP/MiNET
8620 IP Phone (Dual Mode) SIP/MiNET
8622 IP Phone (Dual Mode) SIP/MiNET
8660 IP Phone (Dual Mode) SIP/MiNET
8662 IP Phone (Dual Mode) SIP/MiNET
Navigator

Mitel(Inter-Tel) 5000

MiVoice Office 250

3300 MX/LX

 

 VoIP, Mirror  NT  N/A

Dual-mode phones (SIP, or MiNet protocols)

In SIP mode suppported, if traffic us unencrypted,
Many phones are not tested.
Test sites and volunteers needed

VOX mode recording (audio only):
Majority of the phones should be are supported with both protocols.No problems expected.
Signaling  capture:  supported only for SIP (unencrypted)



See.
Aastra(Mitel) phones
Ericson(Aastra,Mitel) phones
       

MGCP  and H.323 signaling  VoIP Phones recording

VoIP phones with MGCP or H.323 signaling

ShoreTel 210
Cisco 7940G
NEC IP H323 ITR-2D-1

Vodavi V6812-MGCP
LG-Nortel LIP-6812

Aastra 9112i VoIP Phone
Many manufacturers VoIP, Mirror Y
NT
N/A Most phones supported, many not tested.
No problem expected.
Test sites and volunteers needed

 NEC (Nitsuko)  Phones recording

NEC(Nitsuko)
DX2E-12BTH-A
DX2E-DSLT
DX2E-12BTXH
DX2E-16BTXH
DX2ET-24TSXH
NEC (Nitsuko)
DX2E 32 (DX2E-321 PABX), DX2E i - series
Digital, to wires Y  

DST


DST supports DX2E phones ,
Aspaire or I-series phones as NEC Aspila(same as Aspire)

NEC Aspire
DTP-32D
DTR-32D
DTR-16D




NEC Aspire  Digital, to wires Y NGX   

NEC Aspila EX
IP1WW-24TSXH
IP1WW-24TXH
IP1WW-12TXH

 

 

NEC SL1000,SL1100
IP4WW-24TSXH
IP4WW-24TXH
IP4WW-12TXH

 

NEC Aspila EX

 

 

 

 

NEC SL1000,SL1100

( Test needed)

 

 

Digital, to wires Y DST  
DTU-32D-2
DTU-16D-2
DTP 8D
DCU 60 (add on)
Dterm8 DtermSeries75
Dterm8D DtermSeries75
Dterm16D DtermSeries75
Dterm32D DtermSeries75
Dterm Series I
NEAX1000 Digital, to wires Y NGX
DST
 
NEC phones
DTU-16D Elite
DTU-32D Elite
ETJ-16DC Series III
DTP-2DT-1A
DTP-16D Series E (75)
DTP-32D Series E (75)
DTP-8D Series E (75)
DTR 2D-1 Dterm Series I
DTR 8D-1 Dterm Series I
DTR 16D-1 Dterm Series I
DTR 32D-1 Dterm Series I
716 Console phone
IAC(Integrated Attendant Console)

Dterm8D DtermSeries75
Dterm8 DtermSeries75
Dterm32D DtermSeries75
Dterm16D DtermSeries75
Dterm Series 3 (32 button)

NEAX 2000, 2400 IMS, 7400  Digital, to wires  Y NGX
DST
 
NEC IP phones

DT500(SIP)
Dterm IP - ITR32D-3
ITR32D-3
ITR16D-3
ITR8D-3
INASET 240G
INASET 320C
INASET 320G
DT700 ITL-12D-1
DT710 2E
DT710 6DE
DT730
DT750
DT730

DT800 Series
DT830 (ITZ-12D)
DT830DG
DT830CG

1140E
SL1100

 NEAX 2400 IPX, SV8300, SV8500  VoIP, Mirror  NT  N/A All SIP supported 
Non SIP, Test needed 
 ETJ-16S Apex 3600 Digital, to wires  Y NGX   
DTR-16D Apex 7400 Digital, to wires Y NGX  
DTU-16D Elite
DTU-32D Elite
DTP-16D Series E (75)
DTP-32D Series E (75)
DTP-8D Series E (75)
DCU 60 (add on)
Electra Elite 192 Digital, to wires Y NGX
DST
 
DTH-16D-1G Dterm 80
DTH-8D-1G Dterm 80
Electra Elite 192 Digital, to wires Y NGX  
DTL-6DE-1P(BK)TEL
DTL-12D-1P(BK)TEL
DTL-24D-1P(BK)TEL
DTL-32D-1P(BK)TEL
DT 300 series

DLV (XD) Z - Y
(same as DTL-24D-1 or  DT730 )

DLE (6D) Z (DT700)



Univerge 8100/8300 Digital, to wires Y NGX
DST
 
IP3NA-24TXH (0910048)
or DG-24e
IP3NA-12TXH (0910044)
or DG-12e
IP3NA-6TXH (0910042)
or DG-6v

UX5000 Digital, to wires NT DST Potentially supported by DST (Nitsuko or other fw).
Needs testing to confirm. 
DT400 series
DT430  ( DTZ-12)
DT410
  Digital, to wires NT DST Similar to DT300 and most likely compatible. Needs testing to confirm. 
Dterm Cordless DECT
DTL-8R-1
  Digital, to base station wires  NT  DST  

Nakayo Phones recording

Unknown digital phones Manufacturer Nakayo Digital, to wires Y NGX  

NexSpan Phones recording

M725E, M740E,M760E see Aastra (Nex Span) Digital, to wires Y NGX, DST Base unit connection can be identical to one of the DTERM digital phones  listed above

Nortel(now Avaya)  Digital & IP Phones recording

   see. Avaya section  above        

Polycom ( Packet 8 or 8x8 ) Phones recording


IP Phones
Polycom IP 335
Polycom IP 550
Polycom IP 560
Polycom IP 670
Polycom VVX 201/101
Polycom VVX 300
Polycom VVX 301
Polycom VVX 400
Polycom VVX 500
Polycom VVX 600
Cisco SPA303
Cisco SPA504
Cisco SPA525G2
Yealink T23P/G
Cordless IP Phones
Panasonic KX-TGP600 DECT
Yealink W52p DECT
Spectralink 7522
Spectralink IP-DECT Server 400
IP Conference Phones
Polycom IP 5000
Polycom IP 6000
Polycom IP 7000
Packet 8 or 8x8 VoIP, Mirror NT N/A Not tested.
No problem expected with SIP phones.
Test sites and volunteers needed

Panasonic  Phones recording

KX-T7431
KX-T7433
KX-T7453
KX-T7456
KX-T7625
KX-T7630
KX-T7630*
KX-T7633
KX-T7636
KX-T7668
KX-T7665
KX-T7730**
KX-T7220
KX-T7030**
KX-DT343
KX-DT321
KX-DT346
KX-DT333
TDA or TDE 50 / 100 / 200 / 600 and KX-DT333 Digital, to wires

**Analog pair, to wires
Y NGX
DST
 
KX-DT521
KX-DT543
KX-DT546

KX-TDE100, KX-TDE200,  KX-TDE600 Digital, to wires NT- Test needed NGX
DST
 Test sites and volunteers needed 
VB-44223B
VB-44225B
DBS Digital, to wires Y DST  
Panasonic IP phones
KX-NT305
KX-NT321
KX-NT343
KX-NT346
KX-NT366
KX-NT400
KX-NT543
KX-NT546
KX-NT560
KX-NT546
KX-NT551
KX-NT553
KX-NT556
KX-NT500 series
KX-NT550 series
KX-HGT1000B(SIP phone)
KX-NCP 500 & KX-TDE600
KX-TDE100, KX-TDE200,  KX-TDE600
VoIP, Mirror Y N/A Tested both with SIP and MGCP
IP Proprietary phones
KX-NT300
KX-NT546
KX-NT543
KX-NT551
KX-NT553
KX-NT556
KX-NT560

KX-NS700 
 
VoIP, Mirror NT N/A Testing needed. Tested with other PBX no problems expected
           
Digital phones
KX-DT543 

KX-NS700 Digital Y* DST *Custom wiring required from the Panasonic Patch Panel to the Synway Harmonica. No stock patch panel exists, must be customized and built by the customer
KX-TG6511B, KX-TG6512B.
KX-TG6513B, KX-TG6531B,
KX-TG6532B, KX-TG6533B,
KX-TG6534B, KX-TG6541B,
KX-TG6542B, KX-TG6543B,
KX-TG6544B, KX-TG6545B,
KX-TG6581B, KX-TG6582T,
KX-TG6583T, KX-TG4011N,
KX-TG4012N, KX-TG4013N,
KX-TG4021N, KX-TG4022N,
KX-TG4023N, KX-TG4024N,
KX-TG4031B, KX-TG4032B,
KX-TG4033B, KX-TG4034B,
KX-TG4053B, KX-TG4073N,
KX-TG4074N, KX-TG7531B,
KX-TG7531N, KX-TG7532B,
KX-TG7533B, KX-TG7534B
Expansion handsets
KX-TGA653
KX-TGA660
KX-TG series Base phones (with potentially connected expansion wireless handsets) Analog pair, to base wires Y LDA
ATP
 

Philips Phones recording

D310/2
D320/2
D325/2
D330/2
D340/2
D622/2
D623/2
D624/2
D310/4
D320/4
D325/4
D330/4
D340/4
D622/S
D623/S
D624/S
Mod.1-4
Mod.2-2
Mod.2-4
P370D
P375
S370
S375
iS3010, iS3030, iS3050, iS3070 & iS3090 Digital, to wires Y NGX
DST
 

Rockwell Phones recording

 Spectrum 151 (4 wire)
ISDN Console Model 100
ISDN Console Model 151

  Spectrum  Digital, to wires  Y NGX
DST 
 

Samsung Phones recording

DS-24SE-KTS
DCS-S1EW
DCS-S2EW
DCS-828 Digital, to wires Y NGX and DST  
DS-5021D
DS-5038D
iDCS500 p Digital, to wires Y NGX  
DS-5700S
DS-5308S

DS-5700S
IDCS 100, OfficeServ 7100

Digital, to wires Y DST  
DS-24SE-KTS Inforex Digital, to wires Y NGX
DST
 
iDCS 18D
iDCS 28D
DS-5007
DS-5014
DS-5021D
DS-5038
OfficeServ 7200 / 7400 Digital, to wires Y NGX  
Samsung OfficeServ IAP  Phones, unknown modules Samsung OfficeServ IAP Digital, to wires Y DST  

ShoreTel(now Mitel) Phones recording

ShoreTel Connect Cloud is now MiCloud Connect (hosted Cloud)

ShoreTel Connect Onsite is now MiVoice Connect (for on-site)

ShoreTel 14.2 was renamed Mitel 14.2 

Shoretel MGCP phones
IP110
IP115
IP230
IP420/420g
IP480
IP480g
IP485g
IP560
IP655
IP565
IPBB24
IPBB424
IPShoreWare

running MGCP or SIP  protocol VoIP, Mirror Y N/A VSLogger software

Most phones supported, many not tested.
No problem expected.
Test sites and volunteers needed
           

Siemens(now Unify) Phones recording

 OptiPoint 500 advanced
OptiPoint 500 basic
OptiPoint 500 economy
OptiPoint 500 entry
OptiPoint 500 standard SL
OptiPoint 500 standard
Optiset E Advance Conf
Optiset E Basic
Optiset E Standard
ProfiSet 71
OpenStage 10
OpenStage 15
OpenStage 20
OpenStage 40
OpenStage 60
OpenStage 80
AC-Win MQ Ver.3.0.20
AC Win5.0
HiPath 4000 Series,
HiPath 3000/3750
 Digital, to wires  Y NGX
DST
 In October 2013, Siemens Enterprise Communications was rebranded to Unify.
OptiPoint 500 economy HiPath 1150 Digital, to wires Y DST  
4 wire BRI phones
D60
D70
DT50

Realitis DX150

Digital, to wires Y NGX  
iSDT 300+ Realitis DX150 Digital, to wires Y NGX different firmware required
Multiline 15**
Multiline 8**
Realitis DX150  Analog, to wires Y LDA
ATP
 
Optiset E** advance
Optiset E** advance conf
Optiset E** advance plus
Optiset E basic
Optiset E entry
Optiset E memory
Optiset E** standard
Hicom 100E, Hicom 150E Digital, to wires Y NGX
DST
 
Optiset E Basic
Optiset E Standard
Optiset E Advanced Conf
OptiPoint 500 advance
OptiPoint 500 basic
OptiPoint 500 entry
OptiPoint 500 standard
OptiPoint 500 standard SL
Hicom 300E, Hicom 330E Digital, to wires Y NGX
DST
 
Siemens (Rolm) phones
Rolm Phone 240E
Rolm Phone 312L
Rolm Phone 400
Rolm Phone 240
Rolm Phone 624SL
Hicom 300E,
Rolm 9751CBX
Digital, to wires Y NGX RTS box required, treated as 4 wire phones

Tadicom (Tadiran), Telrad, Tecom, Telcom Phones recording

Tadicom (Tadiran) Phones
FlexSet 281S
FlexSet 280S
FlexSet 121S
FlexSet 120S
DKT 2320
DKT 2321
DKT 2322
Tadicom(Tadiran) Coral
DKT 1110
Digital, to wires Y NGX
DST
 
Telrad Phones

Mercury 33
Telrad 
Advance IP
Digital, to wires Y NGX  
Tecom Phones
DU8812D

Tecom DX1688 Digital, to wires Y DST  
Telcom Phones
LDP-7008D
LDP-70240
LKD-2NS
LKD-8DS
LKD-30DS
30LD

Opticon series Digital, to wires Y DST  
T208M Tadiran, Coral IPx VoIP, Mirror (SMDR required for call details) NT   IP phones not using sip or any supported signaling, to get call details need SMDR integration.

Toshiba Phones supported recording

Toshiba Phones
DKT3010-SD
DKT3020-S
DKT2010-SD
DKT2020-S
DKT2020-SD
DKT2020-SD
DKT2030-S
DKT-2010D-H
DKT-2010S
DKT-2020-FDSP
DKT-3010S
DKT-3020-S
DKT-3020SD
DKT-3201
DKT-3207-SD
DKT-3210S
DKT-2001
 DK280 Digital, to wires Y NGX
DST
DST not tested with DKT3xxx
DKT-3010-SD
DKT-3020-S
DKT-2010-SD
DKT-2020-S
DKT-2020-SD
DKT-2020-SD
DKT-2030-S
DKT-3512F-SD
DKT-3510P-SD
DKT-3220-SD
DKT-3510P-S
DP 5132-SD#
DP - 5022#
CTX 100/670 // CIX 100 Digital, to wires Y NGX
DST
 

 TMC  Phones  recording

Telrad phones 

TMC Epic ET4300 (4-Line)
  Analog Centrex, to wires Y  LDA,
ATP
 see also: ITT Cortelco, Aastra Meridian phones

 UNIFY (Siemens)  Phones supported by Versadial Call Recorder

digital phones
see Siemens
In October 2013, Siemens Enterprise Communications was rebranded to Unify.        
IP phones:
Optipoint 410
Optipoint 4210
  VoIP Y N/A With SIP firmware/signaling  -  fully supported

With HFA signaling   -   currently record audio only/ VOX activation



 Vodavi Phones, Vertical  Phones  recording

Vodavi Phones
3012-71
3015-71
Below models not tested
3017-71 30 Button FDX Executive
Vodavi 3500-01 Digital, to wires Y NGX  Vodavi is the trademark of Vertical Communications
 
Vodavi Firmware
Vodavi
3808-71
3824-71
3818-00(Nomad IP SoftPhone)
8012-00 Edge 8000 12-Button IP Telephone
8024-00 Edge 8000 24-Button IP Telephone

(Vodavi) Vertical SBX IP 320 VoIP NT N/A Testing needed.
Vodavi
4008-00
4024-00

Vertical 9000 30-Button Digital Telephone
Vertical 9000 8-Buton Digital Telephone

(Vodavi) Vertical SBX IP 320 Digital NT N/A Testing needed
Maybe supported by DST with Comdial firmware
Maybe supported by NGX with Vodavi firmware
Vertical Edge 700
VW-E700-8
VW-E700-24
Vertical Wave IP 500, MBX IP® or XTS IP® Digital Y DST, NGX Supported by DST with TELKOM firmware
Support by NGX with LG LDK50 firmware
Vertical Edge 100
VW-E100-12   
VW-E100-24 
Vertical Wave IP Digital NT DST Testing needed. Probably supported by DST with Comdial or TELCOM firmware

 XBLUE Networks - Phones recording

Manufacturer (ALSO KNOWN AS)
Phone Models 
 PBX Models(ALSO KNOWN AS) Phone Type,
Connection
Supported 
 Y/N/NT
NT- need testing 
Required extra HW  Related Notes
X16 corded digital phones 
XBLUE X16
Digital   N ATP for analog trunks recording


 X16 System allows up to 6 analog trunks.  Trunk lines can be recorded with analog boards.
Note, X16 may be missing Serial (SMDR) capabilities to capture call details. Audio, time and date may be the only information captured. 
X3030
X4040
XBLUE X25
XBLUE X50
 VoIP  NT,
No problems expected
ATP for analog trunks recording
 
N/A for VoIP phones or trunks recording
X25 System  allows 8 analog  and 8 VoIP trunks(8 ch SIP trunk)
X50 System  allows 6 analog  and 8 VoIP trunks(8 ch SIP trunk)
           


...
...

Manufacturer (ALSO KNOWN AS)
Phone Models 
 PBX Models(ALSO KNOWN AS) Type,
Connection
Supported 
 Y/N/NT
NT- need testing 

Required extra HW 
Related Notes
  • MM/DD/YYYY
  • HH:MM:SSAM
  • HH:MM:SS
  • https://www.adutante.com/portal
  • 1752112724668
  • ddacc9332d3c28761feb070909f12f802d3d54d6131d37ab40849ac557258c37
  • c0915054b722441f30ad5854622ebde3d0a64359c328e5b4a87a8c64f4caeab0
  • ADUTANTE
  • UNKNOWN
  • Y
  • Versadial Solutions
  • N
  • Y
  • 1
Hosted by: Versadial Solutions
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