Cloud VoIP PBX service providers supported by Versadial Call Recorder
VoIP signaling protocols supported by Versadial Call Recorder
RoIP (Radio Over IP) protocols and devices support by Versadial Call Recorder
PBX and phone Models support by Versadial Call Recorder

Cloud VoIP PBX service providers supported by Versadial Call Recorder

VoIP Provider	Supported Y/N/NT NT -need testing	Related Notes
Office@Hand (AT&T)	N, NT	It seem The provider uses encryption for signaling and media. If you know that encryption can be disabled for your service , request a trial license from Versadial Sales
8x8	Y
Time Warner	Y
Cox	Y
Comcast	Y
Coredial	Y
Century Link (Hosted)	Y
Empire Access	Y	Tested with generic Polycom handsets using SIP/G.711 protocols. Tester verified service provider as Empire Access.
Fonality	NT	Need testing
JIVE.COM	Y	Seem like allows turning encryption ON/OFF per https://jive.com/resources/support_page/administration/devices/jive-secure/
MS Lync (Skype for Business)	Y	Supported . See configuration scenario here
Microsoft Teams	Y	Two types of the recording available. - 3rd party Trunk lines via SBC. Supported . See configuration scenario 18 here - individual users recording (Work in progress to be released 2021) - Workstation Screen and Audio recording. See configuration scenario 19 here
Nextiva	Y	VoIP encryption can be disabled per phone , if needed. SIPREC service from the Nextiva is also available. See scenarios 2 and 17
Lighthouse trinispy.org	NT	Need testing
Lightpath alticebusiness.com (formerly golightpath.com)	NT	Need testing
Ooma	N	The provider uses signaling encryption. May record audio only but no call details (ie. call id, direction, dialed number).
Ring Central	N, NT	At some point Versadial had multiple sites recording Ring Central devices. Recently we had several projects reporting that Ring Central doesn't allow to disable Secure Voice (call encryption) on customer devices. This effectively prevents 3rd party call recording solutions and forces customers to use built-in recording. feature, if any. Following services are affected at this moment: Office Standard, Premium, Ultimate. If your Ring Central service account allows to disable encryption on select devices, you can use Versadial recorder to record calls. If this is a case, please, let Versadial sales team know the name of such service, so we can update this page.
ShoreTel Sky Connect	N	The provider uses signaling encryption. Can only record audio but no call details (ie. call id, direction, dialed number).
Verizon One Talk	N	The provider uses encryption for signaling and media.
Vonage	NT	No issues expected based on initial research. Wireshark capture recommended, for Versadial evaluation.
XORCOM CXR-3000 PBX Phones FANVIL X3G , X5S	NT	No issues expected based on initial research.

Note: This list is a work in progress if you do not see your provider(s) it does not mean we do not support them. As long as your provider does not encrypt your calls, Versadial can record them.
Additionally, if your provider is not going to allow access to their switch, please note we have an easy and inexpensive way to go around this hurdle.

VoIP signaling protocols supported by Versadial Call Recorder

Note: This information is applicable only to the passive recording done via Mirror/Span ports (network traffic sniffing).
If you are not sure about signaling used by your system or if you are interested in conducting call recording test on your premises with your phone models, or if you have general questions, please email to sales@versadial.com

VoIP signaling	PBX Brands and Models	Recorder connection	Supported Y/N/NT NT- need testing	Required extra HW	Related Notes
*No signaling.* VOX recording. RTP streams only	Any	Mirror Port	Y	N/A	SMDR/CDR or CTI integration can be used to capture call details
*SIP* generic	Any	Mirror	Y	N/A	Encrypted signaling or streams not supported
SIP NEC	NEC VoIP	Mirror	Y	N/A	Encrypted signaling or streams not supported
*SIPREC*	Zetron Radio Gateway, Cisco CUBE, AudioCodes Mediant SBC, Avaya SBC, Ribbon SBC, BroadWorks platform, Metaswitch CFS, OpenSIP sip proxy with RTP proxy, Any other device supporting SIPREC	Network connection	Y		Since VSLogger 4.9.X.X version
Skinny Client Control Protocol (SCCP)	Cisco, all models	Mirror or SIP trunk (BIB recording)	Y	N/A	Encrypted signaling or streams not supported
H323/H225 generic	Any	Mirror port	Y	N/A
H323/H225 Avaya	Avaya VoIP	Mirror	Y	N/A	Since VSLogger 4.7.2.195 version
MS Lync (Exchange)	Lync server 2010 and 2013	Mirror and Lync server filters	Y	N/A
UAUDP( Alcatel) or NOE over IP protocol	Alcatel	Mirror	Y	N/A
UNISTIM (Nortel)	Nortel (now Avaya)	Mirror	Y	N/A
MGCP protocol	Shoretel Panasonic	Mirror	Y	N/A
HFA (CorNet-IP)	Siemens (Unify)	Mirror	Y	N/A	Since VSLogger 4.9.2 version
?? suggest/ request protocol

RoIP (Radio Over IP) protocols and devices supported by Versadial Call Recorder

Please email to sales@versadial.com:

if you have general questions,
if you cannot find info on your radio adapter or gateway models
if you are interested in conducting call recording test on your premises with your device, please email to sales@versadial.com

Recording input or Protocol	Radio Gateways or Adapter Brands and Models	Recorder connection	Supported Y/N/NT NT- need testing	Required extra HW	Related Notes
*Analog audio*	Any device with analog audio output available	Speaker, Mic or Line outputs of the recorded devices	Y	Yes analog Voice board(s)	2-wire inputs only. 4-wire audio require 4-wire to 2-wire adapters
RoIP	Cisco IPICS server	Network connection, IP Multicast	Y	N/A	Tested and installed on customer site(s)
RoIP	Telex IP-223 and IP-224 Radio Adapters	Network connection, IP Unicast IP Multicast	Y	N/A	Tested and installed on customer site(s)
RoIP	AVtec Scout Console	Network connection, IP Unicast IP Multicast	Y	N/X	Tested and installed on customer site(s). Mixed stream only. separate recording for Rx/Tx to be added soon
RoIP	BARIX INSTREAMER	Network connection, IP Unicast	Y	N/A	Tested and installed on customer site(s)
RoIP	Motorola MIP 5000 VoIP Radio Console	Centralized IP logging recorder. Network connection, IP Unicast IP Multicast	Y/NT	N/A	not tested, but no problems expected
SIPREC	Zetron Radio Gateway	Network connection	Y	N/A
RoIP	Other devices	Network connection, IP Unicast IP Multicast Mirror	NT	N/A	Testing sites and volunteers need

PBX and phone models supported by Versadial Call Recorder

Note: If you cannot find telephone models or if you are interested in conducting call recording test on your premises with your phone models, or if you have general questions, please email to sales@versadial.com

Manufacturer (ALSO KNOWN AS) Phone Models	PBX Models(ALSO KNOWN AS)	Type, Connection	Supported Y/N/NT NT- need testing	Required extra HW	Related Notes
Aeonix AWS - Tadiran Communications
All phones	Aeonix AWS	Passive/Mirror or active SIP	Y	N/A	Passive and Active recording supported.
Aastra Digital & IP Phones recording
Aastra digital phones Aastra Office 25 ( Ascotel Office 45) Aastra Office 35 ( Ascotel Office 35) Aastra Office 45 ( Ascotel Office 45) Aastra Office 60 (Office 5360) Aastra Office 70 (Office 5370) Aastra Office 80 (Office 5380)	Aastra Intelligate 150, Aastra Intelligate 300, Aastra Intelligate 2065 (Ascotel Intelligate 150, Ascotel Intelligate 300, Ascotel Intelligate 2065)	Digital, to wires	Y	NGX, DST(only 5380)	In 2000, Aastra acquired assets of Nortel Networks Access Solutions Division including the rights to manufacture phones under the Nortel name. In 2001, Aastra acquired Nortel Digital Video Division and Ericsson Cable Modem. In 2002, Aastra acquired Nortel CVX & CSG Division. In 2003, Aastra acquired the ASCOM PBX System Division. In 2005, 75% of Aastra Technologies' sales were made in Europe, having purchased that year the EADS Enterprise Telephony Business and the DeTeWe Telecommunication Systems business (Germany), with 17% in the United States, and only 5% in Canada. In 2008, Aastra received Internet Telephony's Best of Show Award for 2007 for Best Large Enterprise Solution In 2008, Aastra acquired the enterprise PBX division of Ericsson. In January 2014, Mitel acquired Aastra
Aastra digital phones Aastra M725E Aastra M740E Aastra M760E	Aastra Nexspan XS (Aastra Matra )	Digital, to wires	Y	NGX DST
Aastra digital phones 5361 5370 5380	Ascotel IntelliGate Aastra 415 Aastra 430	Digital, to wires	Y	DST	only 5380 listed for DST, other phones not tested
Aastra IP Phones Aastra 5300ip Series 5361ip 5370ip 5380ip Aastra 6770ip Series 6773ip 6775ip Aastra 7400ip Series 7433ip 7434ip 7444ip 7446ip Dialog 4400ip Series 4420ip 4422ip 4425ip	Aastra 415 Aastra 430	VoIP, Mirror	Test Needed	N/A	Seem proprietary signaling. Need testing or extra information about these phones
Aastra(Mitel) SIP Phones Aastra(Mitel) 67xxi Aastra(Mitel) 9143i Aastra(Mitel) 9148i Aastra(Mitel) 610d Dect Aastra(Mitel) 620d Dect Aastra(Mitel) 630d Dect	Aastra A400 (Mitel 470) Aastra A700 () Aastra A800 Aastra A5000	VoIP, Mirror	Y	N/A	VSLogger software , SIP
AASTRA 480e (A1262-0000-10-05) Aastra Meridian 9110 Aastra Meridian M5008, Aastra Meridian M5208, Aastra Meridian M5216, Aastra Meridian M5312, Aastra Meridian M5316 Aastra Meridian M9316CW Aastra Meridian M9317CW	Centrex or Analog extensions	Analog/Centrex, to wires	Y	LDA, ATP	see also: ITT Cortelco
Aastra Matra M720 Aastra Matra M730 Aastra Matra M740/E Aastra Matra M760/E Aastra Matra M780	See Avaya/Nortel Matra See EADS Matra Connexity	Digital, to wires	Y	NGX DST	NGX - See EADS Matra Connexity firmware Test Site and firmware update needed
Alcatel Digital & IP Phones recording
Alcatel 4003 Alcatel 4011 Alcatel 4012 Alcatel 4023 Alcatel 4034 Alcatel 4039 Alcatel 4004 Reflex first Alcatel 4010 Reflex easy Alcatel 4020 Reflex premium Alcatel 4035 Reflex advanced Alcatel 4049	Alcatel 4200/4300/4400 Alcatel OMNI PCX Enterprise	Digital, to wires	Y	NGX DST
Alcatel-Lucent 8029 8028 8039 8038 8069	Alcatel 4200/4300/4400 Alcatel OMNI PCX Enterprise	Digital, to wires	Y (New generation phones no problems expected)	NGX DST
4004 Reflex first 4010 Reflex easy 4020 Reflex premium 4035 Reflex advanced 4019 Series 9 4029 Series 9 4039 Series 9 4049 Att. Console 4059 Att. Console	OMNI PCX Enterprise	Digital, to wires	Y	DST
Alcatel 4304 Alcatel 4321 Alcatel 4049 console Alcatel 4059 console	Alcatel 4300	Digital, to wires	Y	DST
Alcatel 4334 Alcatel 4335 Alcatel 4319 Alcatel 4329	Alcatel Omni PCX OXO/OXE	Digital, to wires	Y	NGX DST(not tested )
Alcatel 32KD-06G	Alcatel View32KD	Digital, to wires	Y	DST
Alcatel Lucent 4008 4018 4028 4038 4068 8018 4004 IP e-Reflexes First 4010 IP e-Reflexes Easy / D351 IP 4020 IP e-Reflexes Premium / D352 IP 4022 IP e-Reflexes Premium (4020 + HW) 4035 IP e-Reflexes Advanced / D354 IP 4037 IP e-Reflexes Advanced (4035 + HW) PIMphony (Basic / Pro / Team) 4980 Softphone IP MyPhone	Alcatel-Lucent OXO-Connect PBX OmniPCX	VOIP	Y	N/A	UAUDP, SIP or VOX Test needed, no problems expected
Allworx / Ascom Ascotel / Aspect Digital & IP Phones recording
Allworx 9102 Allworx 9112 Allworx X10 Soft Allworx 9202E Allworx 9204 Allworx 9204G Allworx 9212 Allworx 9212L Allworx 9224	Allworx 24xx Allworx 6x Allworx 48x	VoIP, Mirror port	Y	N/A	VSLogger Software solution (SIP signaling only )
Ascom Ascotel Office 25,35,45	Ascom Ascotel Office 25,35, 45	Digital, to wires	Y	NGX DST
Ascom Ascotel Office 20,30,40	Ascom Ascotel Office 20,30, 40	Digital, to wires	Test Needed ??		Need testing or extra information about these phones
Aspect Teleset 3010 Aspect Teleset 3190 Aspect Teleset 3192	Aspect Telecom Call Center	Digital, to wires	Y	NGX
Aspect VoIP Softphones	Aspect Telecom Call Center Aspect Unified IP	VoIP, Mirror port	Test Needed	N/A	Need testing. Versadial will offer special discounts to the willing customer for testing
AT&T Phones recording
SB35020	AT&T SYN248 SMB Phone System	VOIP	Test Needed	N/A	The system has analog trunks, which can be recorded. Need testing. Versadial will offer special discounts to the willing customer for testing
Avaya (Nortel) Digital & IP Phones recording
Avaya 14xx Series (S8300.. only) Avaya 2400 Series Avaya 5400 Series (IP office only) Avaya 6400 Series Avaya 8400 Series Avaya Call Master III (603E) Avaya Call Master IV (603H) Avaya Call Master V (607A) Avaya Call Master VI (606A) Avaya 302B/C/D Console Avaya XM24 Module Avaya 302B/C/D Console Avaya 9504 Avaya 9508	Avaya Definity 2-wire Avaya IP Office 400 / 500 Avaya S8300 Avaya S8500 Avaya S8700 Avaya S8800	Digital, to wires	Y	NGX DST	Avaya XM24 Module and Avaya 302B/C/D Console - NGX only Avaya 5400 Series (IP office only) Avaya 9504 (IP office only) Avaya 9508(IP office only)
Avaya 7400 Series Avaya 8400 Series Avaya CallMaster I Avaya Call Master II Avaya Call Master III Avaya Call Master IV Avaya Call Master V Avaya 302A/B/C console Avaya 301B console	Avaya Definity 4-wire	Digital, to wires	Y	NGX DST	302A/B/C console and 301B console - NGX only
Avaya(SDX) INDeX DT3 Avaya(SDX) INDeX 2010 Avaya(SDX) INDeX 2030 Avaya(SDX) INDeX 2050	Avaya INDeX (SDX INDeX)	Digital, to wires	Y	NGX
Avaya Merlin Magix 4400 Avaya Merlin Magix 4400D Avaya Merlin Magix 4406D+ Avaya Merlin Magix 4412D+ Avaya Merlin Magix 4424D+ Avaya Merlin Magix 4424LD+	Avaya Merlin Magix (2 wire)	Digital, to wires	Y	NGX
Avaya Merlin Magix MLX10 Avaya Merlin Magix MLX10 display Avaya Merlin Magix MLX20L Avaya Merlin Magix MLX28 Display Avaya Merlin Magix MLX5 Avaya Merlin Magix MLX5 display	Avaya Merlin Magix(4 Wire) BRI phones	Digital, to wires	Y	NGX DST(TN)	Maybe supported by DST in BRI mode. To be tested
Avaya 1100 Series IP Deskphones 1120E 1140E Avaya 1200 Series IP Deskphones 1210 1230 1230 Avaya 1600 Series IP Deskphones 1603 1603SW 1608 1616 16CC Avaya 9600 Series IP Deskphones 1603 9608 9608G 9611G 9621G 9641G 9650		VoIP, Mirror port	Y	N/A	UNISTIM signaling supported for Nortel(Avaya) IP phones H323/H225 Avaya signaling supported for Avaya IP phones SIP signaling supported for all phones If signaling is not supported, CDR/SMDR integration or JTAPI integration can be used
Avaya E100 Series SIP Phones Avaya 9601 SIP Deskphone Avaya(Nortel) IP 1535		VoIP, Mirror port	Y	N/A	All SIP phones are supported UNISTIM signaling supported for Nortel(Avaya) IP phones
Avaya Partner 6 Avaya Partner 18 Avaya Partner 18D Avaya Partner 34D MLS Partner 6 MLS Partner 12 MLS Partner 12D MLS Partner 18D MLS Partner 34D	Avaya Partner (AT&T Partner)	Hybrid, connect to analog wires	Y	LDA ATP	These are hybrid phones (both analog and digital). Versadial can record it using analog recording cards, but can only capture audio (in Vox mode).
Avaya(Nortel) IP 1100 series IP 1110 IP 1120E IP 1140E IP 1150E Avaya(Nortel) IP 1200 series IP 1210 IP 1220 IP 1230 Avaya(Nortel) IP 2000 series IP 2001 IP 2002 IP 2004 IP 2007 IP 2008 Avaya(Nortel) IP Audio Conference Phone 2033 IP Softphone 2050 Mobile USB Headset Adapter for IP Softphones Mobile Voice Client 2050 LAN Handset 2210 WLAN Handset 2211	Avaya(Nortel ) Communication Server CS1000 , CS2000, CS2100 Business Communications Manager 50/200/400 Multimedia Communication Server 5100 Multimedia Communication Server 5200 Application Server 5200 Media Gateway 1000B Expansion Chassis Survivable Remote Gateway (SRG) 50/200/400	VoIP, Mirror port	Y	N/A	Usually VSLogger software. UNISTIM signaling. There are installations for this phones with SIP software UNISTIM signaling supported for Nortel(Avaya) IP phones H323/H225 Avaya signaling supported for Avaya IP phones SIP signaling supported for all phones If signaling is not supported, CDR/SMDR integration or JTAPI integration can be used
Avaya/LG/Nortel IP Phone 6804 IP Phone 6812 IP Phone 6830	Employing industry-standard protocols (SIP or MGCP) the LG Nortel IP Phone 6800 Series telephones interoperate with several leading soft-switch solutions	VoIP, Mirror port	Test Needed	N/A	Tester site needed for MGCP SIP sites no problems expected
Avaya/LG/Nortel IP Phone 8501 IP Phone 8502 IP Phone 8540	Business Communications Manager 50/200/400 Microsoft Office Communications Server 2007 Unified Communications solution.	VoIP, Mirror port	Test Needed	N/A	VSLogger software. Can be UNISTIM signaling for BCM. Tester sites needed
Avaya(Nortel) Matra MC401 MC405 MC420 MC520 MC620 MC640	Nortel Matra see Aastra Matra	Digital, to wires	Y	NGX DST(TN)	See EADS Matra Connexity DST- Need a test site for the firmware update
Avaya(Nortel) DMS-100 BRI connection Avaya(Nortel) DMS-100 Centrex connection	See ISDN BRI recording section See : ITT Cortelco Centrex See : Aastra Meridian Centrex See: Cenrex	BRI Digital, to wires Analog Centrex, to wires	Y Y	NGX DST LDA ATP	DST not tested
Avaya(Nortel) digital phones M2006 M2008 M2009 M2018 M2216 M2317 M2616 M3110 M3310 M3820 M3901 M3902 M3903 M3904 M3905 M2250 Console Polycom 550D	Avaya(Nortel) Meridian 1, SL100 (2-wire) Nortel Remote Office 9150 -(39XX Series phones only)	Digital, to wires	Y	NGX DST
2250 2250 PC Console	Avaya(Nortel) Meridian 1,SL100 ( 4-wire)	Digital, to wires	Y	DST
Avaya/Nortel 7100 7208 7316 7310 7324 T7406 (wireless)	Norstar (BCM) 50/200/400/450	Digital, to wires	Y	NGX DST
Bosch and Tenovis Phones recording
Bosch (Tenovis) TB13 TE13 TH13 TM13 TS13	Bosch (Tenovis) Integral 3 (4 wire) see ISDN BRI	Digital, to wires	Y	NGX DST(TN)	BRI phones type DST not tested, but probably will work too
Bosch (Tenovis) T3 Compact T3 Classic T3 Comfort OS33 - operator set	Integral Business phone/ MD 150 Integral 33/55D (2 wire)	Digital, to wires	Y	NGX
Cetis ( Scitec, Teledex, Telematrix) recording
Analog Phones SP100 SP300 SP400 SP550 SP750 3100 Series Aegis-09 Series Opal Series Diamond Series Aegis-08 Series Nugget Series 7001/7002/7003 5Sc HDST-12 LP550 other	Cetis ( Scitec, Teledex, Telematrix) All analog phones supported	Analog/Centrex, to wires	Y	LDA ATP	Usage as Centrex phones is reported. Solution possibly sold to Customer
E Series IP phones 9600IP Series IP phones I Series NDC phones	Cetis ( Scitec, Teledex, Telematrix) SIP phones. All SIP phones are supported	VoIP, Mirror port	Y	N/A	VSLogger software, SIP
Cisco Phones recording
All Cisco IP phones supported	All Cisco PBX	VoIP, Mirror port or VoIP, BIB Silent recorder	Y	N/A	VSLogger software, SIP Passive/SPAN recording (any phone model) Active recording available for UCCM and phones with BIB(built-in-bridge) functionality
Comdial (Vertical Comdial) Phones recording
Comdial Impact tested 8312SJ-FD 8324S-FD Comdial Impact not tested 8012 8024 8112 8124 7260-00	Comdial Impact	Digital, to wires	Y	DST	Other phones not tested
EADS (Aastra, Nortel ) Phones recording
EADS(Aastra, Astra) ITE 12SD ITE 30SD ITE 760 TE30SD TE24B	EADS(Aastra, Astra) Intercom E	Digital, to wires	Y	NGX
EADS (Aastra ) Matra MC401 MC520 MC405E MC420E MC430E MC520N MC640 M760 M760PO M740 M730 M720	EADS Matra Connexity Connexity M6501-L IP See Aastra Matra and Nortel Matra	Digital, to wires	Y	NGX
ESI (Estech Systems ) Phones recording
ESI (9) Phones 24 KEY DFP 24 KEY DFP 48 KEY H DFP 48 KEY H DFP	ESI-50, ESI-100, ESI-200, ESI-600, ESI-1000	Digital, to wires	Y	NGX
All supported	ESI eSIP Evolution Series™	VoIP, Mirror port	Y	N/A	Tested on customer site. ESI eSIP Evolution 500x recording project
ESI 30SIP ESI 45SIP	IP Server 900, ESI Cloud PBX, ESI SIP Trunks	VoIP, Mirror port	TN	N/A	VSLogger software Test needed, no problem expected
ESI VoIP Softphone ESI IP Cordless Phone ESI 40 VoIP Business Phone ESI 60 VoIP Business	ESI CS-50 ESI CS-100 ESI CS-200 ESI CS-600 ESI CS-1000	VoIP, Mirror port	TN	N/A	Test needed, no problem expected
eOn EQueue Phones recording
eOn EQueue Phones 501200-750 501200-001 501800-001 500600-001 500600-750 503000-001 503800-001	eOn EQueue	Digital, to wires	Y	NGX DST
Ericsson (Aastra, Mitel) Phones recording
Ericsson (Aastra, Mitel) Phones DGF220 DBA706 Dialog3201 (DBC201) Dialog3202 (DBC202) Dialog3203 (DBC203) Dialog3211 (DBC211) Dialog3212 (DBC212) Dialog3212 (DBC212) Dialog3213 (DBC213) Dialog3213 (DBC213) Dialog2501 (DBC501) Dialog2563 (DBC562) Dialog2601 (DBC601) Dialog2631 (DBC631) Dialog2661 (DBC661) Dialog2662 (DBC662) Dialog4220 (DBC220) Dialog4222 (DBC222) Dialog4222 (DBC222) Dialog4223 (DBC223) Dialog4224 (DBC224) Dialog4225 (DBC225) Dialog2531 (DBC531) Dialog2561 (DBC561) Dialog 3600 series PC Console	Business Phone 50/250 (MD150 in Asia#) MD110 MXONE See Aastra.	Digital, to wires	Y	NGX DST
Ericsson (Aastra, Mitel) IP Phones Dialog 4422IP Dialog 4425IP Dialog 5446IP	MD 110/MX 1 (BC12)	VoIP, Mirror	NT	N/A	H323 Test needed, no problems expected
Fujitsu Phones recording
Fujitsu phones F10B-0816-B001(DT-12D) F10B-0791-B001(DT-12S) F10B-0794-B001(DT-12) F10B-0789-B001(DT-24DS) F10B-0790-B001	F9600	Digital, to wires	Y	NGX
Harris Phones recording
Harris phones Teltronic Optic Phone Teltronic Optic Phone Optic 1 Teleset Console Teleset Attended Workstation Optic 32(DST only)	Harris 2020	Digital, to wires	Y	NGX DST
Inter-Tel (Mitel) Phones recording
Inter-Tel(Mitel) phones 520.4300 Basic 550.4000 Standard 550.4100 Executive 550.4400 Standard 550.4500 Executive 560.4101 Basic 560.4201 Associate 560.4301 Professional 551.4400 551.4100	Inter-Tel Axxess	Digital, to wires	Y	NGX
Inter-Tel(Mitel) phones 8500 8520 8560	InterTel CS5200 Also see Mitel(Inter-Tel) 5000 and MiVoice Office 250	Digital, to wires	Y	NGX DST
Inter-Tel(Mitel) IP phones 550.86 550.8600 550.8620 550.8622 550.8662+N33	Inter-Tel CS5200	VoIP, Mirror	NT	N/A	The phone can operate in either Inter-Tel Protocol (ITP) mode or Session Initiation Mode (SIP) mode. VSLogger software, Test needed
ISDN BRI and ISDN BRI Phones recording
Recording ISDN BRI lines: EuroISDN 5ESS (USA,(ATT custom) Avaya Definity(ATT custom ) Nortel DMS100 NI-1 (North American) INS64 (Japan) Phillips iS3010, Phillips iS3030, Phillips iS3050, Phillips iS3070 Phillips iS3090 Rockwell Spectrum	(4-wire) Many systems use BRI as interface to phones Avaya(Nortel) DMS-100	BRI Digital, to wires	Y	NGX DST	DST not completely tested
ITT Cortelco Phones recording
ITT Cortelco 2200 ITT Cortelco 2210 ITT Cortelco 2220		Analog Centrex, to wires	Y	LDA, ATP	see also: Aastra Meridian phones
Iwatsu Phones recording
IX-12KTD-2 IX-12KTD-3	ADIX-E	Digital, to wires	Y	DST
icon 5800	Enterprise-CS	Digital, to wires	Y	DST
LG Phones recording
LG Phones LKD-30DH LKD-8DS LKD-2NS	LG LDK-50/100	Digital, to wires	Y	NGX
LGP-30D	LG Starex -Ariel	Digital, to wires	Y	NGX DST
LG Nortel Ericson phones LIP-6xxx LIP-7xxx LIP-8xxx	iPECs LIK 50A, 100, 600, CM	VoIP, Mirror	Y	N/A	Signalling is not identified. Client side tested. VoIP audio only , no call details info (SMDR integration can help). Most phones supported, many not tested. No problem expected. Test sites and volunteers needed
Mitel Phones recording ShoreTel Connect Cloud is now MiCloud Connect (hosted Cloud) ShoreTel Connect Onsite is now MiVoice Connect (for on-site) ShoreTel 14.2 was renamed Mitel 14.2
Mitel Superset 410 Superset 420 Superset 430 Superset 401+ Superset 4001 Superset 4015 Superset 4025 Superset 4125 Superset 4150 Superset Console 1000	Mitel SX2000, 3300	Digital, to wires	Y	NGX DST
Mitel(InterTel) 8528 8568	Mitel(Inter-Tel) 5000 MiVoice Office 250	Digital, to wires	Y	NGX DST	DST not tested
Mitel SIP phones 6863 6865 6867 6869 6873 6867 IP485g 2 6920, 6930, 6910	MiVoice MX-ONE MiVoice Office 400 Mitel Clearspan MiVoice Business also known as MCD (Mitel Communication Director)	Option1: (VoIP, Mirror, OIG) Option2: SRC	T	N/A	OIG - Open Integration Gateway (CTI integration) Mitel SRC (Secure recording connector) If no traffic and signaling encryption enabled use Option1: (VoIP, Mirror, OIG) If encryption enabled use Option2: SRC
Mitel IP phones 5010 IP Phone 5201 IP Phone 5207 IP Phone 5212 IP Phone (Dual Mode) 5215 IP Phone (Dual Mode) SIP/MiNET 5220 IP Phone (Dual Mode) SIP/MiNET 5224 IP Phone (Dual Mode) 5230 IP Phone (Dual Mode) 5235 IP Phone (Dual Mode) 5240 IP Phone 5302 IP Phone (Dual Mode) SIP/MiNET 5304 IP Phone 5310 IP Phone Conference Unit 5312 IP Phone 5320 IP Phone 5324 IP Phone 5330 IP Phone (Dual Mode) SIP/MiNET 5340 IP Phone (Dual Mode) SIP/MiNET 5360 IP Phone 5550 IP Console 5560 IP Trading 8602 Softphone (Dual Mode) SIP/MiNET 8620 IP Phone (Dual Mode) SIP/MiNET 8622 IP Phone (Dual Mode) SIP/MiNET 8660 IP Phone (Dual Mode) SIP/MiNET 8662 IP Phone (Dual Mode) SIP/MiNET Navigator	Mitel(Inter-Tel) 5000 MiVoice Office 250 3300 MX/LX	VoIP, Mirror	NT	N/A	Dual-mode phones (SIP, or MiNet protocols) In SIP mode suppported, if traffic us unencrypted, Many phones are not tested. Test sites and volunteers needed VOX mode recording (audio only): Majority of the phones should be are supported with both protocols.No problems expected. Signaling capture: supported only for SIP (unencrypted)
	See. Aastra(Mitel) phones Ericson(Aastra,Mitel) phones
MGCP and H.323 signaling VoIP Phones recording
VoIP phones with MGCP or H.323 signaling ShoreTel 210 Cisco 7940G NEC IP H323 ITR-2D-1 Vodavi V6812-MGCP LG-Nortel LIP-6812 Aastra 9112i VoIP Phone	Many manufacturers	VoIP, Mirror	Y NT	N/A	Most phones supported, many not tested. No problem expected. Test sites and volunteers needed
NEC (Nitsuko) Phones recording
NEC(Nitsuko) DX2E-12BTH-A DX2E-DSLT DX2E-12BTXH DX2E-16BTXH DX2ET-24TSXH	NEC (Nitsuko) DX2E 32 (DX2E-321 PABX), DX2E i - series	Digital, to wires	Y	DST	DST supports DX2E phones , Aspaire or I-series phones as NEC Aspila(same as Aspire)
NEC Aspire DTP-32D DTR-32D DTR-16D	NEC Aspire	Digital, to wires	Y	NGX
NEC Aspila EX IP1WW-24TSXH IP1WW-24TXH IP1WW-12TXH NEC SL1000,SL1100 IP4WW-24TSXH IP4WW-24TXH IP4WW-12TXH	NEC Aspila EX NEC SL1000,SL1100 ( Test needed)	Digital, to wires	Y	DST
DTU-32D-2 DTU-16D-2 DTP 8D DCU 60 (add on) Dterm8 DtermSeries75 Dterm8D DtermSeries75 Dterm16D DtermSeries75 Dterm32D DtermSeries75 Dterm Series I	NEAX1000	Digital, to wires	Y	NGX DST
NEC phones DTU-16D Elite DTU-32D Elite ETJ-16DC Series III DTP-2DT-1A DTP-16D Series E (75) DTP-32D Series E (75) DTP-8D Series E (75) DTR 2D-1 Dterm Series I DTR 8D-1 Dterm Series I DTR 16D-1 Dterm Series I DTR 32D-1 Dterm Series I 716 Console phone IAC(Integrated Attendant Console) Dterm8D DtermSeries75 Dterm8 DtermSeries75 Dterm32D DtermSeries75 Dterm16D DtermSeries75 Dterm Series 3 (32 button)	NEAX 2000, 2400 IMS, 7400	Digital, to wires	Y	NGX DST
NEC IP phones DT500(SIP) Dterm IP - ITR32D-3 ITR32D-3 ITR16D-3 ITR8D-3 INASET 240G INASET 320C INASET 320G DT700 ITL-12D-1 DT710 2E DT710 6DE DT730 DT750 DT730 DT800 Series DT830 (ITZ-12D) DT830DG DT830CG 1140E SL1100	NEAX 2400 IPX, SV8300, SV8500	VoIP, Mirror	NT	N/A	All SIP supported Non SIP, Test needed
ETJ-16S	Apex 3600	Digital, to wires	Y	NGX
DTR-16D	Apex 7400	Digital, to wires	Y	NGX
DTU-16D Elite DTU-32D Elite DTP-16D Series E (75) DTP-32D Series E (75) DTP-8D Series E (75) DCU 60 (add on)	Electra Elite 192	Digital, to wires	Y	NGX DST
DTH-16D-1G Dterm 80 DTH-8D-1G Dterm 80	Electra Elite 192	Digital, to wires	Y	NGX
DTL-6DE-1P(BK)TEL DTL-12D-1P(BK)TEL DTL-24D-1P(BK)TEL DTL-32D-1P(BK)TEL DT 300 series DLV (XD) Z - Y (same as DTL-24D-1 or DT730 ) DLE (6D) Z (DT700)	Univerge 8100/8300	Digital, to wires	Y	NGX DST
IP3NA-24TXH (0910048) or DG-24e IP3NA-12TXH (0910044) or DG-12e IP3NA-6TXH (0910042) or DG-6v	UX5000	Digital, to wires	NT	DST	Potentially supported by DST (Nitsuko or other fw). Needs testing to confirm.
DT400 series DT430 ( DTZ-12) DT410		Digital, to wires	NT	DST	Similar to DT300 and most likely compatible. Needs testing to confirm.
Dterm Cordless DECT DTL-8R-1		Digital, to base station wires	NT	DST
Nakayo Phones recording
Unknown digital phones	Manufacturer Nakayo	Digital, to wires	Y	NGX
NexSpan Phones recording
M725E, M740E,M760E	see Aastra (Nex Span)	Digital, to wires	Y	NGX, DST	Base unit connection can be identical to one of the DTERM digital phones listed above
Nortel(now Avaya) Digital & IP Phones recording
	see. Avaya section above
Polycom ( Packet 8 or 8x8 ) Phones recording
IP Phones Polycom IP 335 Polycom IP 550 Polycom IP 560 Polycom IP 670 Polycom VVX 201/101 Polycom VVX 300 Polycom VVX 301 Polycom VVX 400 Polycom VVX 500 Polycom VVX 600 Cisco SPA303 Cisco SPA504 Cisco SPA525G2 Yealink T23P/G Cordless IP Phones Panasonic KX-TGP600 DECT Yealink W52p DECT Spectralink 7522 Spectralink IP-DECT Server 400 IP Conference Phones Polycom IP 5000 Polycom IP 6000 Polycom IP 7000	Packet 8 or 8x8	VoIP, Mirror	NT	N/A	Not tested. No problem expected with SIP phones. Test sites and volunteers needed
Panasonic Phones recording
KX-T7431 KX-T7433 KX-T7453 KX-T7456 KX-T7625 KX-T7630 KX-T7630* KX-T7633 KX-T7636 KX-T7668 KX-T7665 KX-T7730 KX-T7220 KX-T7030 KX-DT343 KX-DT321 KX-DT346 KX-DT333	TDA or TDE 50 / 100 / 200 / 600 and KX-DT333	Digital, to wires **Analog pair, to wires	Y	NGX DST
KX-DT521 KX-DT543 KX-DT546	KX-TDE100, KX-TDE200, KX-TDE600	Digital, to wires	NT- Test needed	NGX DST	Test sites and volunteers needed
VB-44223B VB-44225B	DBS	Digital, to wires	Y	DST
Panasonic IP phones KX-NT305 KX-NT321 KX-NT343 KX-NT346 KX-NT366 KX-NT400 KX-NT543 KX-NT546 KX-NT560 KX-NT546 KX-NT551 KX-NT553 KX-NT556 KX-NT500 series KX-NT550 series KX-HGT1000B(SIP phone)	KX-NCP 500 & KX-TDE600 KX-TDE100, KX-TDE200, KX-TDE600	VoIP, Mirror	Y	N/A	Tested both with SIP and MGCP
IP Proprietary phones KX-NT300 KX-NT546 KX-NT543 KX-NT551 KX-NT553 KX-NT556 KX-NT560	KX-NS700	VoIP, Mirror	NT	N/A	Testing needed. Tested with other PBX no problems expected

Digital phones KX-DT543	KX-NS700	Digital	Y*	DST	*Custom wiring required from the Panasonic Patch Panel to the Synway Harmonica. No stock patch panel exists, must be customized and built by the customer
KX-TG6511B, KX-TG6512B. KX-TG6513B, KX-TG6531B, KX-TG6532B, KX-TG6533B, KX-TG6534B, KX-TG6541B, KX-TG6542B, KX-TG6543B, KX-TG6544B, KX-TG6545B, KX-TG6581B, KX-TG6582T, KX-TG6583T, KX-TG4011N, KX-TG4012N, KX-TG4013N, KX-TG4021N, KX-TG4022N, KX-TG4023N, KX-TG4024N, KX-TG4031B, KX-TG4032B, KX-TG4033B, KX-TG4034B, KX-TG4053B, KX-TG4073N, KX-TG4074N, KX-TG7531B, KX-TG7531N, KX-TG7532B, KX-TG7533B, KX-TG7534B Expansion handsets KX-TGA653 KX-TGA660	KX-TG series Base phones (with potentially connected expansion wireless handsets)	Analog pair, to base wires	Y	LDA ATP
Philips Phones recording
D310/2 D320/2 D325/2 D330/2 D340/2 D622/2 D623/2 D624/2 D310/4 D320/4 D325/4 D330/4 D340/4 D622/S D623/S D624/S Mod.1-4 Mod.2-2 Mod.2-4 P370D P375 S370 S375	iS3010, iS3030, iS3050, iS3070 & iS3090	Digital, to wires	Y	NGX DST
Rockwell Phones recording
Spectrum 151 (4 wire) ISDN Console Model 100 ISDN Console Model 151	Spectrum	Digital, to wires	Y	NGX DST
Samsung Phones recording
DS-24SE-KTS DCS-S1EW DCS-S2EW	DCS-828	Digital, to wires	Y	NGX and DST
DS-5021D DS-5038D	iDCS500 p	Digital, to wires	Y	NGX
DS-5700S DS-5308S DS-5700S	IDCS 100, OfficeServ 7100	Digital, to wires	Y	DST
DS-24SE-KTS	Inforex	Digital, to wires	Y	NGX DST
iDCS 18D iDCS 28D DS-5007 DS-5014 DS-5021D DS-5038	OfficeServ 7200 / 7400	Digital, to wires	Y	NGX
Samsung OfficeServ IAP Phones, unknown modules	Samsung OfficeServ IAP	Digital, to wires	Y	DST
ShoreTel(now Mitel) Phones recording ShoreTel Connect Cloud is now MiCloud Connect (hosted Cloud) ShoreTel Connect Onsite is now MiVoice Connect (for on-site) ShoreTel 14.2 was renamed Mitel 14.2
Shoretel MGCP phones IP110 IP115 IP230 IP420/420g IP480 IP480g IP485g IP560 IP655 IP565 IPBB24 IPBB424 IPShoreWare	running MGCP or SIP protocol	VoIP, Mirror	Y	N/A	VSLogger software Most phones supported, many not tested. No problem expected. Test sites and volunteers needed

Siemens(now Unify) Phones recording
OptiPoint 500 advanced OptiPoint 500 basic OptiPoint 500 economy OptiPoint 500 entry OptiPoint 500 standard SL OptiPoint 500 standard Optiset E Advance Conf Optiset E Basic Optiset E Standard ProfiSet 71 OpenStage 10 OpenStage 15 OpenStage 20 OpenStage 40 OpenStage 60 OpenStage 80 AC-Win MQ Ver.3.0.20 AC Win5.0	HiPath 4000 Series, HiPath 3000/3750	Digital, to wires	Y	NGX DST	In October 2013, Siemens Enterprise Communications was rebranded to Unify.
OptiPoint 500 economy	HiPath 1150	Digital, to wires	Y	DST
4 wire BRI phones D60 D70 DT50	Realitis DX150	Digital, to wires	Y	NGX
iSDT 300+	Realitis DX150	Digital, to wires	Y	NGX	different firmware required
Multiline 15 Multiline 8	Realitis DX150	Analog, to wires	Y	LDA ATP
Optiset E advance Optiset E advance conf Optiset E advance plus Optiset E basic Optiset E entry Optiset E memory Optiset E standard	Hicom 100E, Hicom 150E	Digital, to wires	Y	NGX DST
Optiset E Basic Optiset E Standard Optiset E Advanced Conf OptiPoint 500 advance OptiPoint 500 basic OptiPoint 500 entry OptiPoint 500 standard OptiPoint 500 standard SL	Hicom 300E, Hicom 330E	Digital, to wires	Y	NGX DST
Siemens (Rolm) phones Rolm Phone 240E Rolm Phone 312L Rolm Phone 400 Rolm Phone 240 Rolm Phone 624SL	Hicom 300E, Rolm 9751CBX	Digital, to wires	Y	NGX	RTS box required, treated as 4 wire phones
Tadicom (Tadiran), Telrad, Tecom, Telcom Phones recording
Tadicom (Tadiran) Phones FlexSet 281S FlexSet 280S FlexSet 121S FlexSet 120S DKT 2320 DKT 2321 DKT 2322	Tadicom(Tadiran) Coral DKT 1110	Digital, to wires	Y	NGX DST
Telrad Phones Mercury 33	Telrad Advance IP	Digital, to wires	Y	NGX
Tecom Phones DU8812D	Tecom DX1688	Digital, to wires	Y	DST
Telcom Phones LDP-7008D LDP-70240 LKD-2NS LKD-8DS LKD-30DS 30LD	Opticon series	Digital, to wires	Y	DST
T208M	Tadiran, Coral IPx	VoIP, Mirror (SMDR required for call details)	NT		IP phones not using sip or any supported signaling, to get call details need SMDR integration.
Toshiba Phones supported recording
Toshiba Phones DKT3010-SD DKT3020-S DKT2010-SD DKT2020-S DKT2020-SD DKT2020-SD DKT2030-S DKT-2010D-H DKT-2010S DKT-2020-FDSP DKT-3010S DKT-3020-S DKT-3020SD DKT-3201 DKT-3207-SD DKT-3210S DKT-2001	DK280	Digital, to wires	Y	NGX DST	DST not tested with DKT3xxx
DKT-3010-SD DKT-3020-S DKT-2010-SD DKT-2020-S DKT-2020-SD DKT-2020-SD DKT-2030-S DKT-3512F-SD DKT-3510P-SD DKT-3220-SD DKT-3510P-S DP 5132-SD# DP - 5022#	CTX 100/670 // CIX 100	Digital, to wires	Y	NGX DST
TMC Phones recording
Telrad phones TMC Epic ET4300 (4-Line)		Analog Centrex, to wires	Y	LDA, ATP	see also: ITT Cortelco, Aastra Meridian phones
UNIFY (Siemens) Phones supported by Versadial Call Recorder
digital phones see Siemens	In October 2013, Siemens Enterprise Communications was rebranded to Unify.
IP phones: Optipoint 410 Optipoint 4210		VoIP	Y	N/A	With SIP firmware/signaling - fully supported With HFA signaling - currently record audio only/ VOX activation
Vodavi Phones, Vertical Phones recording
Vodavi Phones 3012-71 3015-71 Below models not tested 3017-71 30 Button FDX Executive	Vodavi 3500-01	Digital, to wires	Y	NGX	Vodavi is the trademark of Vertical Communications Vodavi Firmware
Vodavi 3808-71 3824-71 3818-00(Nomad IP SoftPhone) 8012-00 Edge 8000 12-Button IP Telephone 8024-00 Edge 8000 24-Button IP Telephone	(Vodavi) Vertical SBX IP 320	VoIP	NT	N/A	Testing needed.
Vodavi 4008-00 4024-00 Vertical 9000 30-Button Digital Telephone Vertical 9000 8-Buton Digital Telephone	(Vodavi) Vertical SBX IP 320	Digital	NT	N/A	Testing needed Maybe supported by DST with Comdial firmware Maybe supported by NGX with Vodavi firmware
Vertical Edge 700 VW-E700-8 VW-E700-24	Vertical Wave IP 500, MBX IP® or XTS IP®	Digital	Y	DST, NGX	Supported by DST with TELKOM firmware Support by NGX with LG LDK50 firmware
Vertical Edge 100 VW-E100-12 VW-E100-24	Vertical Wave IP	Digital	NT	DST	Testing needed. Probably supported by DST with Comdial or TELCOM firmware
XBLUE Networks - Phones recording
Manufacturer (ALSO KNOWN AS) Phone Models	PBX Models(ALSO KNOWN AS)	Phone Type, Connection	Supported Y/N/NT NT- need testing	Required extra HW	Related Notes
X16 corded digital phones	XBLUE X16	Digital	N	ATP for analog trunks recording	X16 System allows up to 6 analog trunks. Trunk lines can be recorded with analog boards. Note, X16 may be missing Serial (SMDR) capabilities to capture call details. Audio, time and date may be the only information captured.
X3030 X4040	XBLUE X25 XBLUE X50	VoIP	NT, No problems expected	ATP for analog trunks recording N/A for VoIP phones or trunks recording	X25 System allows 8 analog and 8 VoIP trunks(8 ch SIP trunk) X50 System allows 6 analog and 8 VoIP trunks(8 ch SIP trunk)

...
...

Manufacturer (ALSO KNOWN AS) Phone Models	PBX Models(ALSO KNOWN AS)	Type, Connection	Supported Y/N/NT NT- need testing	Required extra HW	Related Notes

Cloud VoIP PBX service providers supported by Versadial Call Recorder

VoIP Provider

Supported Y/N/NT NT -need testing

Related Notes

VoIP signaling protocols supported by Versadial Call Recorder

VoIP signaling

PBX Brands and Models

Recorder connection

Supported Y/N/NTNT- need testing

Required extra HW

Related Notes

RoIP (Radio Over IP) protocols and devices supported by Versadial Call Recorder

Recording input or Protocol

Radio Gateways or Adapter Brands and Models

Recorder connection

Supported Y/N/NTNT- need testing

Required extra HW

Related Notes

PBX and phone models supported by Versadial Call Recorder

Aeonix AWS - Tadiran Communications

Aastra Digital & IP Phones recording

Alcatel Digital & IP Phones recording

Allworx / Ascom Ascotel / Aspect Digital & IP Phones recording

AT&T Phones recording

Avaya (Nortel) Digital & IP Phones recording

Bosch and Tenovis Phones recording

Cetis ( Scitec, Teledex, Telematrix) recording

Cisco Phones recording

Comdial (Vertical Comdial) Phones recording

EADS (Aastra, Nortel ) Phones recording

ESI (Estech Systems ) Phones recording

eOn EQueue Phones recording

Ericsson (Aastra, Mitel) Phones recording

Fujitsu Phones recording

Harris Phones recording

Inter-Tel (Mitel) Phones recording

ISDN BRI and ISDN BRI Phones recording

ITT Cortelco Phones recording

Iwatsu Phones recording

LG Phones recording

Mitel Phones recording

MGCP and H.323 signaling VoIP Phones recording

NEC (Nitsuko) Phones recording

Nakayo Phones recording

NexSpan Phones recording

Nortel(now Avaya) Digital & IP Phones recording

Polycom ( Packet 8 or 8x8 ) Phones recording

Panasonic Phones recording

Philips Phones recording

Rockwell Phones recording

Samsung Phones recording

ShoreTel(now Mitel) Phones recording

Siemens(now Unify) Phones recording

Tadicom (Tadiran), Telrad, Tecom, Telcom Phones recording

Toshiba Phones supported recording

TMC Phones recording

UNIFY (Siemens) Phones supported by Versadial Call Recorder

Vodavi Phones, Vertical Phones recording

XBLUE Networks - Phones recording

XBLUE X16

X3030 X4040

XBLUE X25

XBLUE X50

Supported
Y/N/NT
NT- need testing

Supported
Y/N/NT
NT- need testing

X3030
X4040