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  • English - About VSLogger Call Recording
    • Quick Guides
      • Quick Guide - Recorder system
      • Quick Guide - Backup and Archiving
      • Quick Guide - Call Recording kit installation
      • Quick Guide - Restore or Migration
      • Quick Guide - Upgrading
      • Quick Guide - User Interface
    • Adutante Server
      • General Administration
        • Guest Tab
        • Modules Tab
        • Tools Tab
        • Users Tab
      • Adutante - QC Modules
        • Evaluate Tab
        • Evaluation History Tab
        • QC Admin Module - Permissions Tab
        • QC Forms Tab
        • QC Reports Tab
        • Review Tab
      • Adutante - Recorders Modules
        • Call Center Seating Tab
        • Recorders Admin - Call Center Tab
        • Recorders Admin - Module Permissions Tab
        • Recorders Admin - Recorder Permissions Tab
        • Recorders Admin - Recorders Tab
        • Recorders Tab
        • Recordings Tab - Obsolete
      • How to Add VSLogger to Adutante
    • Tips, Best Practices, Troubleshooting
      • Authentication and Active directory Integration
      • About Screen Capture
      • Adutante vs. VSLogger
      • Frequently Asked Questions (FAQ)
      • Known Issues
      • Languages and Translations
      • SSL Certificates
      • Support plan has expired and License not activated messages
      • User Functionality Configuration Samples
      • Wireshark: How to Capture VoIP Traffic
    • VSLogger Server
      • Configure Hardware and Channels
        • Analog Channels
        • Common Parameters and VOX
        • D-Channel events
        • Digital PBX Channels
        • Passive VOIP
        • Passive VOIP Channels
        • T1, E1, ISDN PRI Channels
        • Terminating IPCAST Channels
        • Terminating IPCAST(Unicast/Multcast) HW
        • Terminating VOIP Channels
        • Terminating VOIP HW
        • VOIP Trunk Channels
        • Verification Channels
        • Virtual HW and Channels / Recordings Replication
      • VSLogger Monitor UI
        • VSLogger Monitor - Setup Tab
          • Desktop Assistant (DTA) Administration
          • Storage and Archives section
          • System/License Activation section
        • Dashboard Tab
        • Links Tab
        • Live Monitoring Tab
        • Recorder Reports Tab
        • Search and Playback Tab 4.7.1
        • Search and Playback Tab 4.7.2+
      • General Configuration
        • Adutante Registration
        • Alarms Configuration, rev. 4.9.1 and earlier
        • Alarms Configuration, rev. 4.9.2 and after
        • Connection Service / Netserver
        • Licensing Configuration
        • Logs Configuration
        • Recording Filters
        • SMDR Configuration
        • SMTP Settings
        • Storage and Archives
        • T1 E1 Signaling Schemes
        • Vaults and Encryption
      • VSLogger API
        • VSLogger Call Recording Engine
        • VSLogger HTML API
      • VSLogger CLI Tool Overview
        • DB Maintenance Utilities
        • File converter
      • Avaya TSAPI DMCC recording
      • Cisco BIB /JTAPI Configuration
      • Cisco BIB SIP/TLS SIP trunk configuration
      • Desktop Assistant
      • Hardware Drivers
      • Microsoft Teams Recording
      • Mitel SRC (Secure Recording Connector)/ Mitel OIG CTI Configuration
      • Voice Analytics features and providers
    • Supported Providers and PBX/Phone Models
  • Français (French) - A propos de VSLogger
    • Adutante Server
      • Adutante - Modules généraux
        • Administration Générale – L’Onglet Hôtes
        • Administration Générale – L’Onglet Modules
        • Administration Générale – L’Onglet Outils
        • Administration Générale – L’Onglet Utilisateurs
      • Adutante - Modules QC
        • Administration QC – L’Onglet Module des Autorisations
        • Les Formulaires QC
        • L’Anglet Examen
        • L’Onglet d’Evaluation QC
        • L’anglet Rapports
        • L’historique de l’évaluation
      • Adutante - Enregistreurs Modules
        • Admin. Enregistreurs | L’Onglet Enregistreurs
        • Admin. Enregistreurs | L’Onglet du Centre d’Appels
        • Admin. Enregistreurs | Onglet Autorisations Enregistreur
        • Admin. Enregistreurs | Onglet des Autorisations Module
        • L’Onglet des Enregistrements - Obsolète
        • L’Onglet des Enregistreurs
        • L’onglet Siège
      • Comment ajouter ou supprimer un Enregistreur
    • VSLogger Server
      • À propos de l'outil CLI de VSLogger
        • DB Maintenance Utilities
        • À propos du convertisseur de fichiers
      • config hw | Matériel
        • Virtual HW et canaux. Réplication d'enregistrements.
        • config channel | Paramètres communs
        • config channel | Canaux de ligne tronc SIP
        • config channel | Configuration de canal T1/E1/ISDN PRI
        • config channel | Configuration de canal analogique
        • config channel | La Configuration du canal PBX numérique
        • config channel | La Configuration du canal de VOIP Passif
        • config channel | Les Evènements D-Channel
        • config channel | Terminant(active) les canaux VOIP
        • config channel | canaux de Vérification
        • config hw siprec | VoIP (terminant) active
        • config hw voip | VOIP Passive
      • config general | Configuration générale
        • config adutante | Inscription avec Adutante
        • config alarms | Configuration des alarmes
        • config filters | Filtres d'enregistrement
        • config license | Configuration des licences
        • config logging | Configuration des journaux
        • config netserver | Service de connexion
        • config smdr | Configuration SMDR
        • config smtp | Paramètres SMTP
        • config storage | Stockage et archives
        • config t1e1 | Systèmes de signalisation T1 E1
      • À propos de l'API VSLogger (interface du programme d'application)
        • Moteur d'enregistrement d'appel VSLogger
        • VSLogger HTML API
      • A propos de VSLogger Monitor
        • Le Moniteur VSLogger – L’onglet de configuration
          • Administration Assistant de bureau (DTA)
          • Section Activation système et licence
          • Section Stockage et Archives
        • Le Moniteur VSLogger – L’Onglet Tableau de Bord
        • Le Moniteur VSLogger – L’Onglet de supervision en direct
        • Le Moniteur VSLogger – l’Onglet Rapports
        • Le Moniteur VSLogger- Les onglet Recherche et Lecture
        • Onglet Recherche et lecture (4.7.2+)
      • Enregistrement des téléphones Cisco BIB ( built-in-bridge)
      • Pilotes de matériel
      • Configuration du lien JTAPI
      • L’Assistant de Bureau
    • FAQ, meilleures pratiques, astuces, dépannage
      • A propos de la capture d'écran
      • Les Langues et Les Traductions
      • Les certificats SSL
      • Récapitulation de la différence entre Adultante et VSLogger
      • Utilisateur exemples de configuration de la fonctionnalité
    • Démarrage rapide - Kit de enregistrement
    • Démarrage rapide - Mise à niveau
    • Démarrage rapide - Système enregistreur
    • PBX et modèles de téléphone pris en charge par les enregistreurs d'appels Versadial
  • Español (Spanish) - Sobre VSLogger
    • Adutante Server
      • Adutante - Módulos generales
        • Administración General | Pestaña de Módulos
        • Pestaña de Herramientas
        • Pestaña de Invitado
        • Pestaña de Usuarios
      • Adutante - Módulos CC (control de calidad)
        • Formularios de Control de Calidad
        • Historial de Evaluación
        • Pestaña de Evaluación de Control de Calidad
        • Pestaña de Informes
        • Pestaña de Revisión
        • QC Admin | Pestaña de Permisos de Módulo
      • Adutante - Módulos de Grabadores
        • Admin. de Grabadores | Pestaña de Centro de Atención Telefónica
        • Admin. de Grabadores | Pestaña de Grabadores
        • Admin. de Grabadores | Pestaña de Permisos de Grabador
        • Admin. de Grabadores | Pestaña de Permisos del Módulo
        • Centro de llamadas
        • Pestaña de Grabaciones
        • Pestaña de Grabadores
      • Cómo agregar un Grabador al Sistema de Grabación Distribuida
    • VSLogger Server
      • Acerca de la herramienta CLI de VSLogger
        • Acerca de las Utilidades de Mantenimiento de Base de Datos
        • Acerca del convertidor de archivos
      • config hw | configurar el Hardware de VSLogger
        • Virtual HW y Canales. La replicación.
        • config channel | Canales T1, E1, ISDN PRI
        • config channel | Canales de grabación de llamadas de verificación
        • config channel | Canales de troncales SIP
        • config channel | Configuración activa del canal VOIP
        • config channel | Configuración del canal analógico
        • config channel | Configuración pasiva de canal VOIP
        • config channel | Eventos D-Canal
        • config channel | Parámetros de canal comunes a todos los tipos de canal
        • config channel |Configuración del canal digital
        • config hw siprec | Configuración activa de VOIP
        • config hw voip | Configurar la grabación VOIP pasiva
      • config general | Configuración general
        • config adutante | Adutante Registro
        • config alarms | Configuración de Alarmas
        • config filters | Configuración de los filtros de grabación
        • config license | Configuración de Licencias
        • config logging | Configuración de Registros
        • config netserver | Configuración del Servicio de Conexión
        • config smdr | Configuración SMDR
        • config smtp | Configuración de SMTP
        • config storage |Configuración de Archivos y Almacenamiento
        • config t1e1 | Configurar esquema de señalización CAS T1 o E1
      • Acerca de API VSLogger
        • Motor de grabación de llamadas VSLogger
        • VSLogger HTML API
      • Acerca del Monitor de VSLogger
        • Pestaña de Configuración
          • Administración de Asistente de escritorio (DTA)
          • Sección Almacenamiento y Archivos
          • Sección de activación de sistema y licencia
        • Pestaña de Búsqueda y Reproducción
        • Pestaña de Búsqueda y Reproducción 4.7.2+
        • Pestaña de Informes
        • Pestaña de Monitoreo en Vivo
        • Tablero
      • Acerca del hardware Controladores
      • Asistente de Escritorio de VSLogger
      • Configuración de JTAPI Enlace a la grabadora de llamadas
      • Grabación de los teléfonos Cisco BIB (built-in-bridge)
    • Preguntas, mejores prácticas, consejos, Solución de problemas
      • Acerca de la captura de pantalla
      • Adutante contra VSLogger
      • Certificados SSL
      • Idiomas y Traducciones
      • Usuario muestras de configuración Funcionalidad
    • Inicio rápido - Actualización
    • Inicio rápido - Kit de grabación
    • Inicio rápido - Sistema completo
    • PBX y modelos de teléfono compatibles con grabadoras de llamadas Versadial
  • Português (Portuguese) - Sobre a gravação de chamadas do VSLogger
    • PBX e modelos de telefone suportados por gravadores de chamadas Versadial
  • العربية (Arabic) - حول VSLogger تسجيل المكالمات
    • Versadial مقسم الهاتف ونماذج بدعم من مسجلات نداء

VSLogger Call Recorder Connection Service configuration

How to use CLI Tool - refer to CLI Tool Overview

Attention!!: most of the corresponding configuration functionality is also available within Versadial VSLogger Monitor graphical interface.  Select setup View  Setup View and the corresponding section (General, Storage, Channels, etc..).

Connection service is responsible for several important tasks and roles

  • Archiving- Archiving is performed by this service
  • Web application server role for VSLogger Monitor application (browser based)
  • Web application server role for HTTP API access
  • Handle TCP based API (former simple API) connections and requests

 

cli>(config)
->netserver

cli>(config-netserver)
->?
help|? - embedded help
nicset [1-n] - set server NIC (or 0 to listen on all )
niclist - show available NICs
port [1025-65000] - http server port(default 22443)
ssl [y|n] - enable/disable ssl(default y)
timeout [min] - http session timeout(default 60 mins)
apiport [1025-65000] - listening simple API tcp port(default 22222)
allowapi [y|n] - allow simple API
allowdelete [y|n] - allow delete recording for users with delete permission
maxsearchchan [1-n]  - max channel for search channels range control (default 256)
httpapi [y|n] - enable/disable HTTP API
httpapidemo [y|n] - enable/disable HTTP API demo page
httpapisalt [] - http api security string
httpapihash [] - http api hash type (none,sha1,sha256)
publichost [x.x.x.x] - public (external) host/ip
privatehost [x.x.x.x] - private (internal) host/ip
downloadname [0-1]    - download file display name (0 - utc time (default),1 - server local time)
screencapcores [0-6]  - screen capture encoder used cpu cores (<= cpu cores - 2)

show - show current settings

cli>(config-netserver)

 

General  Parameters

 Command  Format Description  Extra Notes
nicset [1-n] set server NIC (or 0 to listen on all )

 

niclist show available NICs

 

port [1025-65000] http server port(default 22443)  
ssl [y|n] enable/disable ssl(default y) We do not recommend disabling ssl connection. We recommend to add self-signed SSL certificate to disable SSL warning during connection. see SSL Certificates
timeout [min] http session timeout(default 60 mins)  
apiport [1025-65000] listening API tcp port(default 22222) Always open.  
allowapi [y|n] allow TCP API Allow TCP or SIMPLE API connection 
allowdelete [y|n] allow delete recording for users with delete permission If allow delete = n, even users with delete permission won't be able to delete recordings via VSLogger Monitor
maxsearchchan [1-n]  max channel for search channels range control (default 256) For systems with small number of channels , this feature allows to simplify Search and Playback parameters user interface.
httpapi [y|n] enable/disable HTTP API

API connection endpoint  <recorderhost>/api/v1

httpapidemo [y|n] enable/disable HTTP API demo page Demo page connection endpoint  <recorderhost>/api/v1/demo 
httpapisalt [] http api security string refer to API specs. Provided to customers on request
httpapihash [] http api hash type (none,sha1,sha256) refer to API specs. Provided to customers on request
publichost [x.x.x.x] public (external) host/ip  
privatehost [x.x.x.x] private (internal) host/ip  
downloadname [0-1] download file display name (0 - utc time (default),1 - server local time) Available from ver. 4.6.3.0.    Downloaded recording name is based on recording start time (UTC or server local time).  
  • UTC (default) results in name UTC0_YYYYMMDDHHMMSS.CHNUM.wav 
  • Local  results in  to UTC-8_YYYYMMDDHHMMSS.CHNUM.wav  (Prefix shows time differential from UTC)
 
screencapcores [0-6] screen capture encoder used cpu cores (<= cpu cores - 2) Available from ver. 4.7.0.0.  
To improve screen capture encoding time , select 2,   if multi-core (4 or more)  CPU  is used. 

 

About internal and external network access to VSLogger Call Recorder

For data security reasons both Adutante server and VSLogger Call Recorder are usually installed on an internal network,  (LAN behind firewall)

Access to recorder from the internal network via local IP address specified in privatehost  parameter, we call Internal Access

Access to Adutante server and connected VSLogger Call Recorder from the outside (e.g. Internet, before firewall), we call External Access 

If External access is required, customer has to make sure that corresponding connection to external (public) address of the Firewall is redirected (passed through) to Adutante Module and to VSLogger server.

publichost - parameter is used to notify Vslogger software about external address redirected to VSLogger recorder.  

Why it is needed? - to  provide end user link to access specific recorder from the external interface (see Adutante Recorders module). When external interface is enabled, users of Adutante recorders module will have two options to connect to recorder, external and internal.   

 

config netserver  Examples:


Internal Access (required):

Open CLI from programs, go to File and connect, click ‘OK’.

Remember: The “?” lists the available commands.

login>
->u admin p admin
Today is: (Current Date / Time displayed UTC)

VSLogger version 4.6.2.1
Cli version 4.6.2.1
Total number of channels (Your number of Channels)
License Key: (Your license number)
Key Time: 12/31/1999 23:35:45
Expiration Date: Unlimited
Total hours used for period: 0

cli>
->config netserver

cli>(config-netserver)
->niclist
nic# |set |id |ip |description
----------------------------------------
1 | no |LAN| 192.168.1.123| Intel(R) 82574L Gigabit Network Connection
2 | no Teredo Tunneling Pseudo-Interface| 2001:0:9d38:90d7:20e3:8f3:9d42:31ea| Teredo Tunneling Pseudo-
Interface

If more than one NIC in the system, select NIC used for connection to recorder (Other NIC might be used for different purpose, e.g. for VoIP IP sniffing) 

cli>(config-netserver)
->nicset 1

*settings were modified, type 'save' command to save current settings.
cli>(config-netserver)
->privatehost myrecorderpcname

*settings were modified, type 'save' command to save current settings.
cli>(config-netserver)
->save
Saving...
Logger settings were saved.
Saving channel settings ...
Channel settings were saved
Type "reload" command, to take effect.

cli>(config-netserver)
->exit

cli>(config)
->reload

Reloading...
server is busy, wait...

This completes the configuration.

 

External Access (optional):

If you would like to configure the recorder for direct external access, you’ll need to know your external IP address, domain registrar information (if you plan to use your domain name).

Also, your router's information such as; logon and how to configure it.

 

Pre-configuration:

1 - Your external IP address (required)

You can check your public facing IP address, by opening websites such as: www.ipchicken.com or www.dnsstuff.org from the recorder PC browser.  Make note of the public address as you’ll use it later.

 

2 - Configure your Router (required)

You’ll need to configure your router’s external IP port  to forward TCP ports to recorder:

8443 - Adutante interface port at recorder

22443 - VSLogger interface at recorder

 

3 – Make a subdomain entry (optional)

If you have a domain name and would rather use a name instead of the external IP, you will need to make a subdomain entry with your domain name registrar (e.g. Go Daddy).

Ex… myrecorder.mydomain and not IP 10.1.2.3 (Your external IP address).

Please keep in mind DNS naming can take 24 hours to replicate.

In the configuration example, both choices will be listed.

 

Open CLI from programs, go to File and connect, click ‘OK’.

Remember: The “?” lists the available commands.

login>
->u admin p admin
Today is: (Current Date / Time displayed UTC)

VSLogger version 4.6.2.1
Cli version 4.6.2.1
Total number of channels (Your number of Channels)
License Key: (Your license number)
Key Time: 12/31/1999 23:35:45
Expiration Date: Unlimited
Total hours used for period: 0

cli>
->config netserver

cli>(config-netserver)
->publichost subdom.mydomain.not

***Or use Public IP address if you do not have a domain name***

cli>(config-netserver)
->publichost 10.1.2.3

*settings were modified, type 'save' command to save current settings.

cli>(config-netserver)

->save
Saving...
Saving logger settings...
Logger settings were saved.
Saving channel settings ...
Channel settings were saved
Type "reload" command, to take effect.

cli>(config-netserver)
->exit

cli>(config)
->reload

Reloading...
server is busy, wait...

This completes the configuration.

 

Now, you'll need to re-create your SSL certificate as per the help found here:

During certificate creation make sure to add the name or Public IP address you used as your Public host to the Public Host field. 


Allow Delete of Calls (optional):

Delete operation is disabled by default on configuration level

 You can enable it in recorder configuration

allowdelete [y|n] - allow delete recording for users with delete permission

Here’s the exact commands to type:

Open CLI Tool, select menu, File and Connect. Click ‘OK’ in Connect dialog.

Typed commands are preceded by ->

login>

->u admin p admin

Welcome to VSlogger command line Interface!

Today is: (Current Date / Time displayed UTC)

VSLogger version (Your Version)

Recording Service (vslogger.exe)

CPU usage: 0.1% Memory usage: 30.9 Mb

Started at: ?

Uptime: 280 days 03:53:23

 

Total number of hw channels 99

Total number of virtual channels 1

----------------------------------------

VSLogger license info

----------------------------------------

License:   AAAA-12345-BBBB

Activated: y

Expiration Date:           2017-11-30 08:00:00

Support Contract id:       11111

Support Expiration Date:   2020-02-29 08:00:00

TDM Licenses Available:    100

VOIP Licenses Available:   100

Screen Licenses Available: 30

G.729 Licenses Available:  120

Encryption License:        y

 

cli>

->config netserver

 

cli>(config-netserver)

->allowdelete y

 

cli>(config-netserver)

->save

Saving...

Logger settings were saved.

Saving channel settings ...

Channel settings were saved

Type "reload" command, to take effect.

 

cli>(config-netserver)

->exit

 

cli>(config)

->reload

 

Reloading...

server is busy, wait...

 

 

When the system reloads, use search and playback in the Web UI to select the recordings you'd like to delete.

 

  • MM/DD/YYYY
  • HH:MM:SSAM
  • HH:MM:SS
  • https://www.adutante.com/portal
  • 1680052071593
  • 7b3dd2b6450125f842b8eeffa6179d3aae919570ba7a46e42269267cfe145b20
  • aca0ad53d495c822264ef0fac86ad43c28f7c3306b2532e4e2d84caf93714d20
  • ADUTANTE
  • UNKNOWN
  • Y
  • Versadial Solutions
  • N
  • Y
  • 1
Hosted by: Versadial Solutions
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