VSLogger Alarms Configuration, rev. 4.9.2 and after

What is new?

3 alarm types:

• CRITICAL - Require immediate attention, system not functional:  system errors, Hardware failure,  no storage available , license issues
• ERROR - May be require attention, but system is functional:  thread errors, not continuous.
• WARNING - May be require attention, but system is functional: no-activity, non-stop activity, low disk space.

Each alarm type contains configurable events , if event not checked event will be ignored.
For No-activity event, additional parameter "No-activity channels" introduced to report no-activity event for specific channels  
Non-stop activity event is added to detect continued recording, recording longer than  non-stop activity timeout, on all or selected channels.  

Alarms events history 
Alarms notification within  Web UI.      

Alarms configuration 

Alarm GUI configuration settings can be reached by navigating to Setup->Alarms->Edit

or  with CLI Tool - refer to CLI Tool Overview

Setup->Alarms

CLI (Command Line Interface) - Alarms

cli>(config)
->alarms

cli>(config-alarms)
->?
help|?                  - embedded help
alarm [id]              - alarm configuration [critical|error|warning]
emailsubject [...]      - set custom email subject.(default: "VSLogger Alarm")
emails [@com,...] [y|n] - add/remove emails to/from recipients list
enable [y|n]            - enable alarms
list                    - list of available alarms
beepperiod [sec]        - beep period (sec) (default 10)
sendperiod [hr]         - resend email period (hr)(default 1)
sendcount  [N]          - resend email attempts default 1 (once)
reset                   - reset alarms
show                    - show current configuration
test [id]               - test alarm settings [critical|error|warning]

cli>(config-alarms)

Setup->Alarms  ( General  Parameters )

CLI (Command Line Interface) - Alarms (General Parameters)

cli>(config)
->alarms

cli>(config-alarms)
->enable y
->emails support@gmail.com y
->beepperiod 10
->sendperiod 1 
->sendcount  1
->save
->reload


Setup->Alarms  (  Alarm "CRITICAL" )

CLI (Command Line Interface)  - Alarm "CRITICAL" 

cli>(config-alarms)

->alarm critical

cli>(config-alarms-critical)
->?
help|?                       - embedded help
eventlist                    - show available alarm events
eventset [id][y|n]           - set event (notify if event occurs)
email [y|n]                  - enable/disable email
beep [y|n]                   - enable/disable beep
exec [y|n]                   - enable/disable script execution
script [path;prm1,prmN]      - script and parameters (optional)
resetscript [path;prm1,prmN] - reset script and parameters (optional)


cli>(config-alarms-critical)
->eventlist 
101 (y) - Primary storage disks are full or Unavailable
102 (y) - Secondary storage disks are full or Unavailable
103 (y) - Recording service terminated unexpectedly
104 (y) - Connection service terminated unexpectedly
105 (y) - Hardware failure
106 (y) - No valid license found


cli>(config-alarms-critical)
->eventset 101 y 
->email y
->beep y


Setup->Alarms  (  Alarm "ERROR")

CLI (Command Line Interface)  -Alarm "ERROR"

cli>(config-alarms)
->alarm error

cli>(config-alarms-error)
->?
help|?                       - embedded help
eventlist                    - show available alarm events
eventset [id][y|n]           - set event (notify if event occurs)
email [y|n]                  - enable/disable email
beep [y|n]                   - enable/disable beep
exec [y|n]                   - enable/disable script execution
script [path;prm1,prmN]      - script and parameters (optional)
resetscript [path;prm1,prmN] - reset script and parameters (optional)


cli>(config-alarms-error)
->eventlist
201 (y) - Channel error
202 (y) - Hardware error
203 (y) - SMDR/CDR error
204 (y) - Primary storage error
205 (y) - Secondary storage error
206 (y) - Encoding/Compression error
207 (y) - System error

cli>(config-alarms-error)
->eventset 201 y 
->email y
->beep y


CLI (Command Line Interface)  -Alarm "WARNING"

cli>(config-alarms)
->alarm warning

cli>(config-alarms-warning)
->?
help|?                                - embedded help
eventlist                             - show available alarm events
eventset [id][y|n]                    - set event (notify if event occurs)
email [y|n]                           - enable/disable email
beep [y|n]                            - enable/disable beep
exec [y|n]                            - enable/disable script execution
script [path;prm1,prmN]               - script and parameters (optional)
resetscript [path;prm1,prmN]          - reset script and parameters (optional)
noactivitytimeout [hr]                - not-recording timeout
noactivityhours [0-23] [y|n]          - check hours for not-recording timeout, Example: 8-17, check for activity starting from 8:00 am, till 5:59 pm  
noactivitydays [1-7] [y|n]            - check days of the week for not-recording timeout (1- Sunday, 7- Saturday)
noactivityexclude [mm/dd,..] [y|n]    - exclude specific dates from check for not-recording timeout
noactivitychannels [1-999] [y|n]      - report not-recording for individual channels (default: , report only if system (all channels) not recording)
nonstopactivitytimeout [hr]           - non-stop recording timeout
nonstopactivitychannels [1-999] [y|n] - report non-stop recording for individual channels (default: , any channel)

cli>(config-alarms-warning)
->eventlist
301 (y) - No recording activity
302 (y) - Not-stop recording
303 (y) - Primary storage disk space low
304 (y) - Primary storage auto delete
305 (y) - Secondary storage disk space low
306 (y) - Secondary storage auto delete
307 (y) - Dynamic License limit exceeded
308 (y) - CTI Link is down


cli>(config-alarms-warning)
->eventset 101 y 
->email y
->beep n
->noactivitytimeout 1
->noactivityhours 8-17 y
->noactivitydays 2-6 y
->noactivityexclude 12/25,01/01 y
->noactivitychannels 1-10 y
->nonstopactivitytimeout 2
->noactivitychannels 1-999 n


Setup->Alarms  (  Alarm Events History)

Each alarm will trigger all enabled options:

• send email to all recipients in email list. Can resend emails, if resend period configured, and sent failed .
• periodic beeps
• execute script

"Reset alarms" command can trigger custom reset script, if configured.