Goal Oriented Solutions

Better Call Resolution

Adutante supports the VS Logger phone recording solution..
(www.versadial.com for more info)

 

Quality Monitoring

Adutante's centralized control makes it easy for supervisors to find, listen and even watch exactly what has happened before trying to resolve an issue...

 

Ease of Use

Convenient and feature-rich web-based user interface accessible from anywhere at any time with playback functionality right in the browser window...

 

Liability Protection

Avoid lawsuits and customer disputes by recording calls or
computer screens ...